Applebee's Interview Questions
Applebee’s Interview Questions

If you are looking for Applebee’s Interview Questions you have come to the right place.

We can all agree that interviews are stressful and that competition is intense.

However, with a little preparation, you can ace the Applebee’s job interview.

Here will discuss how to answer Applebee’s Interview Questions

Interview Questions by role:

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.



Applebee’s Interview Questions and Answers

Can you tell me about yourself?

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

What can you tell us about Applebee’s?

Interviewers ask this question to weed out applicants who are hoping to get an interview by randomly applying to hundreds of jobs. Instead, they want to meet with applicants who have done their research about the company. Here are a few facts about this company

About Applebee’s

  • Applebee’s is an American casual-dining chain known for its salads, chicken, pasta, burgers, and riblets.
  • The menu also has a 2-for $20 menu (2 Entrees and 1 appetizer).
  • The first Applebee’s opened in Atlanta, Georgia in 1980.
  • Applebee’s first restaurant opened in Kansas City.
  • Customers can order their meals online.
  • Applebee’s parent company is Dine Brands.
  • Many restaurants offer Applebee’s To Go,  allowing customers to order online and have their meal delivered to the Car Side to Go parking spot.
  • Think you know a lot about Applebee’s?  Take our Applebee’s Interview Preparation trivia and find out!

Why do you want to work for Applebee’s?

  • Tell the interviewer that you would love to learn more about the restaurant industry, as well as business in general and that you feel Applebee’s would be a good place to achieve this. Applebee’s has received numerous awards such as “Chain of the Year” from Restaurant Hospitality Magazine, “Excellence in Retention Award” from National Restaurant Magazine, and “One of America’s Best Managed Companies” from Forbes Magazine.
  • Say how their product is better than the competition.  You can mention something like how you love the lunch combo meal, the desserts, and how the atmosphere is very friendly.

Where do you see yourself in 5 years?

  • If you see yourself staying at Applebee’s, say you see yourself in a career in restaurant management.
  • If you are going to college, tell them this and state what you plan on doing once you finish your degree.

Why should Applebee’s hire you?

  • All restaurants will be looking for someone who works well as part of a team, is punctual, is a great communicator, and works well under pressure. State that you have these skills and, because of this, you would be a good fit at Applebee’s.

What is your greatest strength?

  • The best way to respond to this question is to describe the skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

What is your greatest weakness?

Don’t Say

  • You don’t have a weakness
  • You can’t think of a weakness
  • Something unrelated to the job
  • Do not state a weakness that is critical for the job

Do Say

  • Something related to the job
  • Steps to improve your weakness
Example

My greatest weakness is I take criticism too personally. I have learned to resist overreacting and to reflect on what someone said. I have found that I have become a better employee when I learn from feedback.

Do you have any restaurant experience?

  • If so, mention it, as it will help you get the job but be prepared for the “why did you leave” question.
  • If you don’t have restaurant experience, don’t worry about it.  Applebee’s hires lots of first-time employees. 

What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

How would you deal with a difficult customer?

  • Say you would give the customer your full attention and ask how he/she is doing.  If they were upset about a product state you would offer to replace it. If they are upset about the wait time, say that you would apologize and ensure that you would provide extra-special care to this customer for the duration of their visit.

What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

Who are Applebee’s competitors?


Hostess Interview

Can you tell us about your previous work experience?

  • They want to know how your related work experience matches the experience required to be a hostess. So if you have any experience working in a restaurant, working with customers, or cleaning say that first.
  • Don’t worry if this is your first job and you do not have much work experience as Applebee’s hires lots of first-time employees. Tell the interviewer you have been focusing on school and now you are anxious to prove yourself in the workforce.

Why do you want to be a Hostess?

  • Say you enjoy meeting new people and will work well with customers so you feel like you would be a good fit as a host/hostess.

In your opinion what makes a great hostess?

  • The door is held open when the customer arrives.
  • They are greeted in a friendly manner.
  • They are not waiting long for a table. If they are waiting because it is busy, they are told how much longer the wait is.
  • All guest needs are accommodated for any special needs such as boosters, high chairs, and disabilities.

Why should we hire you?

Have a second read of the job description and find the skills they are looking for and tell the interviewer that you have those skills. Here are the skills I found they are looking for after reviewing the job description

  • Greets (both arriving and departing) and seats all guests in a friendly manner (skill required: communication)
  • Assists in maintaining the overall guest flow of the restaurant (skill required: organizational)
  • Maintains a clean and organized work area and completes cleaning as assigned (skill required: attention to detail)
  • Provides guest assistance to the server when needed. (skill required: teamwork)

A possible answer to this question is

  • Say you have excellent communication skills which will make the customer feel welcome.
  • Mention you have strong organizational skills and will not have an issue maintaining the overall guest flow of the restaurant.
  • State you pay great attention to detail and will always make sure the restaurant is clean at all times.
  • Finally, say you are a team player and will always assist the server when needed.

How would you deal with guests that are tired of waiting?

  • If it was okay with the manager I would offer a free sample of an appetizer.
  • I would assure them their table is coming and try and give them an accurate estimate of their wait time.

Do you have any questions for us?

  • What are the characteristics of top-performing host/hostesses?

Server Interview

The job description states an Applebee’s server communicates with guests to serve food and drinks while maintaining an upbeat atmosphere.  A server also relays orders to the bar and kitchen. Here you will find frequently asked Applebee’s Server Interview Questions and Answers.

Tell us about your previous work experience?

  • They will definitely ask about your previous work experience at your Applebee’s Server Interview. Talk about any experience you have working with customers, serving food and drinks, using a point of sale system, and finally setting and busing tables.

Why should we hire you?

Have a second read of the job description and find key skills they are looking for and try to convince the interviewer that you have these skills. Below are the skills I found after reviewing the job description:

  • Interacts verbally with all guests creating a friendly and upbeat atmosphere (skill required: communication)
  • To serve food, drinks, and to accommodate guests’ needs in a courteous and timely manner (skill required: works well under pressure)
  • Relays orders to service bar and kitchen via the point-of-sale computerized register system. (skill required: quick learner)

So when asked why should they hire you as their server say

  • Mention you have excellent communication skills and will always greet the customer in a friendly manner.
  • State you work well under pressure which will allow you to serve guests in a kind and courteous manner.
  • Finally mention you are a quick learner and will learn the point of sale system and menu items quickly.

How would you deal with an upset customer?

  • I would find out what is wrong with the customer. If it was an item that was unsatisfactory I would offer to replace it.
  • If they feel they were waiting too long for their meal I would apologize.
  • The ultimate goal is to make sure the customer leaves happy because if they leave unhappy they will not come back and even worse they may tell others not to come.

Questions to ask on an Applebee’s Server Interview

  • What type of promotion can top-performing servers receive?
  • What are some traits of great servers you have worked with in the past?

Manager Interview

An Applebee’s Restaurant Manager reports to the General Manager and assists in leading the operations of the restaurant and a team of 40+ hourly associates.  Here you will find frequently asked Applebee’s Restaurant Manager Interview Questions and Answers.

Can you tell us about your previous work experience?

This is where you relate your previous work experience to the experience required to be a restaurant manager. Below is the experience required for this position:

  • Two years of management experience, with a minimum of three months each in all of the following operational areas; Kitchen, Bar, Front of House Operations, and Financial/Human Resource and Systems Management is required.  So try to relate your experience to the operational areas mentioned above.
  • Tip!!! Be sure to mention any college courses you have completed especially if it is in hospitality.

Why do you want to be a Restaurant Manager at Applebee’s?

  • Say you enjoy mentoring and coaching others in their careers.
  • Say you enjoy working in a fast-paced environment and enjoy the challenge.

Why should Applebee’s hire you as their restaurant manager?

For this question, you need to look at the job description and find key skills they are looking for and tell the interviewer that you have these skills. Below is what I found after reviewing the job description:

  • We are looking for quality, hard-working Associate Managers that have an established career in leadership in the hospitality industry (skill required: leadership)
  • Monitors and maintains adequate food and beverage inventories (skill required: attention to detail).
  • Ensures timely product preparation and presentation meets company standards. Ensures product preparation meets sales volume by use of daily line checks (skill required: works well under pressure).
  • Communicates effectively with other management staff (skill required: communication skills).

A possible answer to this question is

  • State you have excellent leadership skills which will allow you to manage a large organization such as a restaurant.
  • Mention you pay great attention to detail which is vital when managing tasks such as managing inventory, and ensuring guests are treated in an excellent manner.
  • Say you work well under pressure, which will help when ensuring all products go out according to company standards, and help ensure the restaurant meets its sales targets.
  • Finally, say you have strong communication skills which will allow you to communicate effectively with other management staff.

What are your salary expectations?

  • Be sure to research Applebee’s Manager Salaries online before you go into this interview.
  • You can always flip the question and ask what is the salary range?

How do you motivate others?

  • Say you feel money is not the best motivator and a simple pat on the back goes a long way.
  • Say you always take the time to praise good work.

Can you describe your process for firing someone?

  • Say you put most people on a performance review as they have to understand why they are not performing well. If they are still making mistakes after a week or two I let them go.

Questions to ask at an Applebee’s Manager Interview

  • What are the characteristics you look for in top-performing Applebee’s Restaurant Managers?
  • Why is the restaurant manager position open? What did the previous manager do well and what could he or she have improved on?

Does Applebee’s drug test for employment?

  • There is no evidence to suggest that Applebee’s does a drug test on their employees.

Interview Tips for Applebee’s

  • Arrive 10 minutes early
  • Turn off your smartphone.
  • Learn as much as you can about the company.
  • Don’t speak too fast as you will sound nervous.
  • Don’t speak too slowly as you will sound boring.
  • Make eye contact during the entire interview.

How should I dress for an interview at Applebees?

Entry-Level Position

Entry-Level Position

  • Dress business casually if you are interviewing for an entry-level position.  Do not wear shorts and avoid wearing jeans.
Management Position

Management Position

  • Dress formally or business casual if you are interviewing for a management position.  Blazers and dark trousers are a safe choice, as well as wrap dresses for females. Avoid sportswear clothes. 
Colors

Colors

  • Blue tells employers that you’re credible and trustworthy.
  • Black shows leadership and is great if you’re going for a senior position.
  • Red sends a message that you are assertive and will work well in a field like sales.

  • People consider wearing orange to a job interview unprofessional, linking it to being the worst color choice.

Applebee’s Second Interview

The second interview is an opportunity for the interviewer to find out more about you or to have someone more senior interview the final list of candidates.

Many suggest the second interview is about past performance. Such as

  • Can you name your greatest accomplishment in your last job?
  • Can you tell us about how you increased sales and/or productivity?

Remember to use the names of all the people you met last time. Make sure you recognize them and greet them.

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