If you are looking for Arby’s Interview Questions you have come to the right place.
We can all agree interviews are stressful and competition is intense.
However, with a small bit of preparation, you can ace the Arby’s interview.
Here you will find how to successfully answer frequently asked Arby’s Interview Questions.
Arby’s Interview Questions and Answers
1. Why do you want to work for Arby’s?
- Make sure you show enthusiasm for the question. Start off by telling them how you enjoy the experience and tell them about your favorite item on the menu.
- Say you feel Arby’s offers a better product alternative than traditional fast food.
2. What is your greatest weakness?
Don’t Say
- You don’t have a weakness
- You can’t think of a weakness
- Something unrelated to the job
- Do not state a weakness that is critical for the job
Do Say
- Something related to the job
- Steps to improve your weakness
Example
My greatest weakness is I take criticism too personally. I have learned to resist overreacting and to reflect on what someone said. I have found that I have become a better employee when I learn from feedback.
3. What is your greatest strength?
This question is an invitation to explain why you are the best-qualified candidate for this job!
The answer should be broken down into three parts
- The Strength – state the strength
- Proof of the strength – an example of how you have used this strength.
- The strength’s relevance to THIS job.
4. What hours can you work?
- The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
- Let the interviewer know if you can work on weekends and holidays.
5. How do you feel about standing for long periods?
- Most restaurant jobs require you to work on your feet for long periods. If possible, let the interviewer know you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.
Company Information
6. What can you tell us about Arby’s?
Interviewers ask this question because they want to root out applicants who are randomly applying to jobs hoping to get an interview.
About Arby’s
- Arby’s is well known for its slow-roasted and freshly sliced roast beef sandwiches, turkey roasters, and famous Market Fresh sandwiches, wraps, and salads.
- Forrest and Leroy Raffel founded Arby’s in Boardman, Ohio, in 1964.
- The first franchise restaurant opened in Akron, Ohio in 1965.
- The restaurant also offers a kid’s menu and a dessert menu.
- As of Dec 2022, Arby’s has over 3,500 restaurants.
- In 2001, Arby’s debuted its Market Fresh Sandwiches.
- In 2008, Arby’s and Wendy’s merged. The combined company called itself Wendy’s/Arby’s Group, Inc. However, Arby’s split from Wendy’s in 2011.
- Finally, the Arby’s Foundation helps kids achieve their dreams by supporting childhood hunger, youth leadership, and career readiness initiatives.
7. Who are our competitors?
- Arby’s competitors include McDonald’s, Burger King, Jack in the Box, and Carl’s Jr.
Customer Service Interview Questions
8. How would you deal with a difficult customer?
- Listen and let the customer vent.
- Show the customer you care.
- Don’t blame the customer or the company.
- Try to solve the problem or find someone who can.
- Don’t make promises you can’t keep.
- Finally, one must not take it personally. If you get upset, you will take it out on future customers.
9. How would you define great customer service at Arby’s?
- The drive-through is quick and efficient.
- The restaurant is clean both inside and out.
- The customer’s order is made exactly the way they requested it.
- The staff is friendly and well-trained.
10. Why do you believe customer service is so important?
Great customer service can
- Increase customer loyalty.
- Grow the amount of money each customer spends per visit.
- Increase how often a customer buys from you.
- Generate positive word-of-mouth about your business.
Previous Work Experience
11. Tell us about your previous work history?
- Be sure to mention if you have any experience working with customers, working in a kitchen, cleaning, or working on a point-of-sale system (cash register). Remember having related work experience will put you ahead of the competition.
- Don’t worry if you don’t have any experience as Arby’s hires many first-time employees. Tell the interviewer that you have been focusing on school and now you are ready to prove yourself in the workforce.
12. How was your attendance in your last job?
- Be honest when answering this question as the interviewer may check references.
- Emphasize that you understand the importance of starting your shift on time.
13. Why did you leave your last job?
Let’s first discuss what not to say!
- Do not say anything negative about your previous employer
- Do not say for money.
- The commute was too long.
Example
“I enjoyed my time at my last job, but, I have outgrown my current role and I am looking for new challenges.”
Additional Interview Questions
14. Why should I hire you?
You need to reassure the interviewer you have the right skills and experience to work at Arby’s. If possible tell the interviewer you have the following skills and experience mentioned below
Skills
- A fast learner
- Strong Communication Skills
- Hard worker
- Works well under pressure
Experience
- Restaurant Experience
- Customer Service Experience
15. Tell us about a time you went above and beyond for a customer?
- Customers love when you go above and beyond for them which will, in turn, generate more business. Try and think of a time you went above and beyond for a customer. For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. Luckily the dessert next door had it and I was able to get it for them.
16. What motivates you?
Possible answers are:
Do Say
- Meeting deadlines, targets, or goals
- Mentoring and coaching others
- Learning new things
- Coming up with creative ideas to improve something, or make something new
- Working well as part of a team
- Finding a way to solve a problem, or overcome a challenge
Don’t Say
- Money
- Employee Discounts
17. If you could be one animal what would it be?
Possible Answers are
- Dogs show loyalty.
- Ants are hard workers and team players.
- Dolphins are smart.
- Elephants are strong.
- Gorilla is gentle but powerful, a good parent, and a good leader.
18. Where do you see yourself in 5 years?
- If you say something related to the restaurant industry then you will sound like a good fit for Arby’s.
- It is okay if your long-term goals do not align with the restaurant industry. Just make sure the interviewer knows you plan on working there for more than a few months.
19. How did you find this job?
- Interviewers ask this question because they want to hire someone specific in their job hunt.
- Employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website and that you are happy to get the interview.
- Note you have to be honest when answering this question as they may already know how you applied for this position.
20. What item do you like best on our menu?
- This question is designed to find people who are passionate about working at Arby’s. Be sure to find a favorite item on the menu before your interview.
21. How do you feel about working in a drive-in?
- The drive-in is a key component of quick-service restaurants. Tell the interviewer you have no problem working the drive-in.
Questions to ask at the end of the interview
22. Questions to ask on an Arby’s Interview
Tip! Don’t be afraid to ask questions during the interview. Asking questions is important because it builds rapport between you and the interviewer.
- What do you like best about working here?
- How do you describe your ideal candidate for this position?
- What about this position is the most important?
- How do you measure my success, and what could I do to meet your expectations?
- Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
- What opportunities will I have to learn and grow?
Does Arby’s Drug Test
- Arby’s does not drug test unless you are promoted to management.
Arby’s Interview Tips
- Arrive 10 minutes early
- Turn off your smartphone.
- Learn as much as you can about the company.
- Don’t speak too fast as you will sound nervous.
- Don’t speak too slowly as you will sound boring.
- Make eye contact during the entire interview.
What to wear to an Arby’s Interview
Entry-Level Position
- Dress business casually if you are interviewing for an entry-level position. Do not wear shorts and avoid wearing jeans.
Management Position
- Dress formally or business casual if you are interviewing for a management position. Blazers and dark trousers are a safe choice, as well as wrap dresses for females. Avoid sportswear clothes.
Colors
- Blue tells employers that you’re credible and trustworthy.
- Black shows leadership and is great if you’re going for a senior position.
-
Red sends a message that you are assertive and will work well in a field like sales.
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People consider wearing orange to a job interview unprofessional, linking it to being the worst color choice.
How long is an Arby’s interview
- An Arby’s interview typically lasts between 15 to 30 minutes, depending on the position.
See Also
- 101 Great Answers to the Toughest Interview Questions (affiliate)
- The Interview Checklist
- General Interview Q&A
- The Behavioral Interview
- Interview Tips
- Search for Jobs