Auntie Annes Interview Questions

If you are looking for Auntie Anne’s Interview Questions you have come to the right place.

We can all agree interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the Auntie Anne’s Job Interview

Here we will discuss how to successfully answer Auntie Anne’s Interview Questions.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Auntie Anne’s Interview Questions and Answers

1. Tell us why you feel you are qualified to work at Auntie Anne’s?

• What they want to hear is how your related work experience matches the experience required to work at Auntie Anne’s.  They will be looking for experience with the following: working with customers, working in a team environment, working in a restaurant, performing well under pressure, and making change for the customer.
• Don’t worry if you don’t have too much work experience, but saying the above will put you ahead of the other applicants.

2. Why do you want to work for Auntie Anne’s?

• Say you always get a great product and great customer service and because of this, you would be proud to represent Auntie Anne’s.
• Auntie Anne’s sponsor’s several charities such as  Alex’s Lemonade Stand, Food Donation Connection, and C.A.R.E.S (Community Actions Requires Employee Support) which is another reason to be proud to work for Auntie Anne’s.
• Mention you would like a job that is fast-paced and keeps you active.

3. Why should Auntie Anne’s hire you?

• Look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to show that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

4. What would your previous boss say about you?

• That I am good with customers as I provide great customer service.

5. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Company Information

6. What can you tell us about Auntie Anne’s?

• Auntie Anne’s is an American chain of pretzel shops.
• Auntie Anne’s product lineup of pretzels includes Original, Cinnamon Sugar, Almond, Pepperoni, Sour Cream and Onion, and Garlic Pretzels, along with Stix and the Pretzel Dog.
• There are several dips which include:  caramel, cheese, hot salsa cheese, melted cheese, light cream cheese, marinara, sweet glaze, and sweet mustard.
• In terms of drinks, they offer lemonade, lemonade mixers, frozen lemonade mixers, and Coca-Cola beverages.
• They offer catering at many Auntie Anne’s locations.
• There is a new rewards app called My Pretzel Perks. Users get a free pretzel after they sign up, earn 20 points for every visit, enjoy a free pretzel item every 300 visits, and users learn about new products.
• Their parent company is Focus Brands.

7. Who are our competitors?

• Competitors include Cinnabon, Dunkin’, Krispy Kreme, and Starbucks.

Customer Service Interview Questions

8. How would you deal with an upset customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.
• Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

9. How do you define excellent customer service?

• The customer is not waiting long for their order.
• Customers receive friendly service.
• The restaurant is clean both inside and outside.
• The product is made to order.

10. Why do you feel customer service is so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

Additional Interview Questions

11. What is your greatest strength?

This question is an invitation to explain why you are the best-qualified candidate for this job!

The answer should be broken down into three parts

1. The Strength – state the strength
2. Proof of the strength – an example of how you have used this strength.
3. The strength’s relevance to THIS job.

12. What is your greatest weakness?

• It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
• When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

13. What motivates you?

14. How do you feel about standing for long periods?

• Most restaurant jobs will require you to work on your feet for long periods. If possible, let the interviewer know that you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

Questions to ask at the end of your interview

15. Questions to ask on an Auntie Anne’s Interview?

Tip! Don’t be afraid to ask questions during the interview. Asking questions is important because it builds rapport between you and the interviewer.

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

What should I wear to my Auntie Anne’s interview?

Does Auntie Anne’s Drug Test?

• There is no evidence on their website that they perform a drug test for their applicants.

See Also

• 101 Great Answers to the Toughest Interview Questions (affiliate)
• The Interview Checklist
• General Interview Q&A
• The Behavioral Interview
• Interview Tips
• Search for Jobs