A&W Interview Questions

Are you gearing up for an A&W interview and finding yourself plagued by the daunting prospect of facing unexpected questions?

The anxiety that often accompanies job interviews can be overwhelming, and not being adequately prepared could lead to missed opportunities and the potential for disappointment.

But fret not, because we have the solution to help you tackle your A&W interview with confidence and poise. We’ve compiled a range of A&W interview questions to excel in your interview.

Read on, and we’ll equip you with the tools to conquer your A&W interview and pave the way for a successful career in this well-loved fast-food chain.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

A&W Interview Questions and Answers

1. Tell us about yourself?

• It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work for A&W?

• Say you love the product and the service you get at A&W and because of this, you would be proud to represent them.

3. What is your greatest strength?

• The best way to respond to this question is to describe the skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

4. What is your greatest weakness?

• It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
• When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

A&W Company Information

5. What can you tell us about A&W?

Interviewers ask this question to weed out applicants who are hoping to get an interview by randomly applying to hundreds of jobs. Instead, they want to meet with applicants who have done their research about the company. Here are a few facts about this company

About A&W

• A&W is an American quick-service restaurant chain known for its draft root beer, root beer floats, and hamburgers.
• Roy W. Allen (one of the founders of A&W) first opened a rootbeer stand in Lodi California in 1919.
• Roy W. Allen and Frank Wright (an employee of the rootbeer stand) opened the first A&W restaurant in 1923.
• The restaurant A&W was named after the founder’s surnames: Roy W. Allen & Frank Wright.
• In 1972, A&W and A&W Canada became separate chains and today remain unaffiliated.

A&W USA

• A&W offers A&W Root Beer, Burgers and Chicken, Sweets and Treats, Hot Dogs, Kids Meals, and Sides.
• The headquarters for A&W is in Lexington, Kentucky.

A&W Canada

• A&W Canada offers Breakfast, Burgers, Chicken Burgers, Chubby Chicken, Drinks, and Fries.
• The headquarters for A&W Canada is in Vancouver Canada.
• As of 2023, A&W has over 1000 locations in Canada.

Customer Service Interview Questions

6. How would you deal with an upset customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.
• Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

7. How would you define excellent customer service?

• The customer is not waiting long for their order.
• Customers receive friendly service.
• The restaurant is clean both inside and outside.
• The product is made to order.

8. Why do you believe customer service is so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

Additional A&W Interview Questions

9. Where do you see yourself in five years?

• If going to college or university state what you would like to be doing after you finish.
• Find a career you can see yourself in five years.

10. Why should I hire you?

• Have a second read of the job description and find the skills and experience required for the position.
• Next, match the skills required for the job to your skill set.
• Finally, reassure the interviewer you have the right skills.

11. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

12. How do you feel about standing for long periods?

• Most restaurant jobs require you to work on your feet for long periods. If possible, let the interviewer know you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

13. What motivates you?

14. If you could be one animal what would it be?

Possible Answers are

• Dogs show loyalty.
• Ants are hard workers and team players.
• Dolphins are smart.
• Elephants are strong.
• Gorilla is gentle but powerful, a good parent, and a good leader.

Questions to ask at the end of the Interview

15. Do you have any questions for us?

Tip! Don’t be afraid to ask questions during the interview. Asking questions is important because it builds rapport between you and the interviewer.

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

A&W Hiring Process

The hiring process at A&W involves several steps to ensure that they select qualified and motivated candidates. Here is a general overview of the hiring process you can expect at A&W:

• Application: Start by visiting the A&W website or the specific location’s job portal to browse available positions and submit your application online. You may also apply in person at the restaurant if that option is available.
• Resume and Cover Letter: Some positions may require you to submit a resume and cover letter along with your application. Make sure your resume highlights any relevant experience and your cover letter expresses your interest in the company and the position.
• Interview: If your application meets the requirements for the position and the restaurant is interested in your application, you will be invited for an interview. This could be a one-on-one interview with a manager or a group interview with other candidates. The interview may include questions about your work experience, availability, and your ability to work in a fast-paced environment.
• Job Offer: If you pass all the previous steps and A&W is interested in hiring you, you’ll receive a job offer. This offer will include details about your position, pay, and other relevant information.

See Also

• 101 Job Interview Questions You’ll Never Fear Again – Affiliate
• Interview Tips
• General Interview Questions
• The Interview Checklist
• Behavioral Interview Questions
• Highest Paying Jobs in Canada

*Please note we cannot guarantee specific questions asked during the interview. Also, note that we are not affiliated with the company mentioned in this post.