Baskin Robbins Interview Questions

If you are looking for Baskin Robbins Interview Questions you have come to the right place.

We can all agree interviews are stressful and competition is fierce.

However, with a bit of preparation, you can ace the job interview.

Here we will discuss how to successfully answer Baskin Robbins Interview Questions.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Baskin Robbins Interview Questions and Answers

1. Can you tell us about your previous work experience?

• If possible talk about any restaurant and customer service experience you have.
• If this is your first job tell them you have been focusing on school and now you are anxious to prove yourself in the workforce.

2. Why do you want to work for Baskin Robbins?

• Mention you love the product and service you get at Baskin Robbins and because of this, you would be happy to represent them.
• Tell them about your favorite ice cream to prove you are a loyal customer.

3. What is your greatest strength?

• The best way to respond to this question is to describe the skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

4. What is your greatest weakness?

• It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
• When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

5. What would your previous boss say about you?

Themuse.com offers three 3 Strategies for answering this question

1. Quoting an Official Performance Review
2. Start With the Story and Share the Takeaways
3. Naming Three Positive Traits With Short Examples for Each

Baskin Robbins Company Information

6. What can you tell us about Baskin-Robbins?

Interviewers ask this question to weed out applicants who are hoping to get an interview by randomly applying to hundreds of jobs. Instead, they want to meet with applicants who have done their research about the company. Here are a few facts about Baskin-Robbins

About Baskin-Robbins

• Baskin-Robbins is the world’s largest chain of ice cream specialty shops.
• Burt Baskin and Irv Robbins founded Baskin-Robbins in 1945.
• The founders believed people should have a choice, so they offered 31 flavors – one for every day of the month.
• As of 2022, Baskin-Robbins has over 2400 locations in the United States.
• The parent company is Dunkin’ Brands.
• Finally, Baskin-Robbins’ headquarters are in Canton Massachusetts.

Customer Service Interview Questions

7. How would you deal with a difficult customer?

1. Listen and let the customer vent.
2. Show the customer you care.
3. Don’t blame the customer or the company.
4. Try to solve the problem or find someone who can.
5. Don’t make promises you can’t keep.
6. Finally, it is important not to take it personally.  If you get upset you will take it on future customers.

8. How would you define excellent customer service?

• The customer is not waiting long for their order.
• Customers receive friendly service.
• The restaurant is clean both inside and outside.
• The product is made to order.

9. Why do you believe customer service is so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

Additional Interview Questions

10. Where do you see yourself in five years?

• If you want to stay in the restaurant industry, why not start a career in restaurant management?
• If you are going to college state what you plan on doing when you finish.

11. How do you feel about standing on your feet for long periods?

• Most restaurant jobs require you to work on your feet for long periods. If possible, let the interviewer know you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

12. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

13. Why should I hire you?

• Look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to show that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

14. What motivates you?

Questions to Ask at the End of the Interview

15. Do you have any questions for us?

Tip! Don’t be afraid to ask questions during the interview. Asking questions is important because it builds rapport between you and the interviewer.

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

Baskin Robbins Interview Attire

• If you are on an entry-level job interview then dress business casually.
• If you are on a managerial level interview then dress formally.

Baskin Robins Interview Tips

• Arrive 10 minutes early
• Turn off your smartphone.
• Learn as much as you can about the company.
• Don’t speak too fast as you will sound nervous.
• Don’t speak too slowly as you will sound boring.
• Make eye contact during the entire interview.

See Also

• 101 Great Answers to the Toughest Interview Questions (affiliate)
• The Interview Checklist
• General Interview Q&A
• The Behavioral Interview
• Interview Tips
• Search for Jobs