Best Western Interview

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Congratulations on getting a Best Western Interview. Here you will find frequently asked Best Western Interview Questions and Answers.

Best Western Interview Questions

Best Western Interview Questions

Best Western Interview

1) Discuss your resume?

  • Find the experience they are looking for on the job description, and match that experience to your own.
  • Tip!!! They may review your resume and ask questions like name a time you had a disagreement with your co-worker and how did you resolve it. This is what is called a situational interview and you need to practice these types of questions.

2) How would you deal with an angry or upset customer?

  • I would first give them my full attention. Then I would apologize and see if I can fix the situation.  If I could not fix the issue, I would ask my manager what to do. Say you feel that you need to keep a customer happy in order to obtain repeat business.

3) What can you tell us about Best Western?

  • There are more than 4000 hotels in 100 countries and territories worldwide.
  • Their slogan is the world’s largest hotel family.
  • The hotel operates as a three-tiered system: Best Western, Best Western Plus, and Best Western Premier.
  • The head office is in Phoenix Arizona.
  • Best Western is the preferred lodging partner of AAA/CAA.
  • Best Western partners with Harley Davidson and offers special benefits for motorcycle riders.
  • All Best Western hotels in the U.S. and Canada offer free Wi-Fi.
  • More than 90 percent of your hotels have three or four-star ratings.

4) Tell me about a time you made a mistake and what did you learn from it?

  • This answer really has to come from your own personal experience. If asked this question make sure you end you answer on a positive note.

5) Are you available to work weekends?

  • Best Western rarely closes so be flexible with your hours as it will put you ahead of the competition.

6) What motivates you?

  • Good leadership, and having positive people around you.
  • Getting positive feedback especially from a customer.

7) What are your career goals?

  • This question is designed to see if you have ambition. If you can’t think of anything say something like a career in hotel management. At least then your goals will be aligned with Best Westerns business objectives.

Do you have any questions for us?

  • What do you like most about working at Best Western?
  • What are characteristics of your top performing employees?

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