Captain D's Interview Questions
Captain D’s Interview Questions

If you are looking for Captain D’s Interview Questions you have come to the right place.

We can all agree interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the Captain D’s Seafood Interview.

Here we will discuss how to answer frequently asked Captain D’s Interview Questions.

Captain D’s Interview Questions and Answers

1. Can you tell us about your previous work experience?

  • If you have experience working with customers, preparing food, or any restaurant experience at all mention that first.
  • If this is your first job tell them you have been focusing on school and now you are ready to prove yourself in the workforce

2. Why do you want to work for Captain D’s Seafood?

  • State why you think it is better than the competition.
  • Say you enjoy the product and the service and because of this, you would be proud to represent them.
  • Say you have great communication skills which will allow you to work well in a team and with customers.

3. What is your greatest strength?

  • I am a quick learner (this is a great answer because they will have to spend less time training you)
  • I work well under pressure (this is a great answer because all restaurants have their rush hour and you need to stay focused during this time)

4. What is your greatest weakness?

  • It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
  • When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

Captain D’s Company Information

5. What can you tell us about Captain D’s Seafood?

  • Captain D’s Seafood Restaurant first opened its doors back on August 15, 1969.
  • Captain D’s is known for its seafood, from the grill items, family meals, kid’s meals, side dishes, desserts, and other beverages.
  • As of 2022, there are over 500 restaurants.
First Captain D's

DID YOU KNOW…

In 1969, Captain D’s opened as Mr. D’s Seafood and Hamburgers in Tennessee with the goal to provide quality seafood at reasonable prices. The concept was a hit, and restaurants began to spread throughout the Southeast.

Customer Service Interview Questions

6. How would you deal with an upset customer?

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

7. How would you define excellent customer service?

  • The customer is not waiting long for their order.
  • Customers receive friendly service.
  • The restaurant is clean both inside and outside.
  • The product is made to order.

8. Tell us about a time you have gone above and beyond for a customer?

  • Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
  • Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.
Did you know...

DID YOU KNOW @ CAPTAIN D’S…

  • 75% of Assistant General Managers were promoted from within
  • 90% of General Managers were promoted from within
  • 95% of Area Directors were promoted from within
  • 100% of Directors of Operations were promoted from within

Additional Interview Questions

9. Where do you see yourself in five years?

  • If going to college or university state what you would like to be doing after you finish.
  • Have a look at other Captain D’s Seafood jobs and find a position you could see yourself doing in five years (this will make you sound like a good fit for the industry).

10. Why should Captain D’s Seafood hire you?

  • Have a second read of the job description and find the skills and experience required for the position.
  • Next, match the skills required for the job to your skill set.
  • Finally, reassure the interviewer you have the right skills.

11. What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

12. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

13. How was your attendance in your last job?

  • Be honest when answering this question as the interviewer may check references.
  • Emphasize that you understand the importance of starting your shift on time.

Questions to ask at the End of the Interview

14. Questions to ask at a Captain D’s Seafood Interview?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

Captain D’s Seafood Interview Tips

  • Arrive five minutes early.
  • Don’t speak too fast as you will sound nervous.
  • Like Captain D’s on Facebook and during the interview casually mention a product you saw and wanted to try (This will show you truly do like their products)

Captain D’s Interview Attire

  • Dress formally or at the very least dress business casual.
  • Remember you need to look like someone who can serve food so if you have long hair wear it back, wear a minimal amount of jewelry, and guys if you have facial hair be sure to trim it.

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