Server Interview Questions at Cracker Barrel

Cracker Barrel Server Interview

Cracker Barrel Server Interview

Why do you want to be a server?

  • Say you enjoy the challenge of working in a fast paced environment.
  • Say you are outgoing by nature and like to meet new people, and make them feel welcomed.

Why should we hire you as a server?

For this question, you want to have a read of the job description and find key skills they are looking and match those skills to your own.  The job description states:

  • As a key part of our front-of-the-house team, you will act as our service ambassador, ensuring every guest expectation is met and every experience is a positive one (skill required: attention to detail)
  • Your knowledge of the menu and superior people skills will put you at ease, as you interact with guests, and promote merchandise and menu items (skill required: learning and communication)
  • Some cleaning and light lifting will be required (skill required: teamwork)

A possible answer to this question is

  • I pay great attention to detail which will allow me to ensure guest expectations are meet and all guests leave satisfied.
  • I have excellent communication and listening skills which will allow me to work well with guests.
  • I have good teamwork skills which will allow me to work well with the kitchen staff and I will always pitch in for other duties such as cleaning.

How would you deal with an irate customer?

  • Say you would give your full attention to the customer to make sure they feel they are listened to. Then I would sympathize with the customer. If the customer was upset with the product I would offer to replace it.
  • Say you believe you always want a customer to leave happy as an unhappy customer will never return and worse tell others

Questions to ask on a Cracker Barrel Server Interview?

  • Why is the position open?
  • Can you describe your top performing servers?

See Also