If you are looking for Checkers Interview Questions you have come to the right place.

We can all agree interviews are stressful and competition is fierce.

However, with a bit of preparation, you can ace the Checkers Interview!

Here you will find how to successfully answer Checkers Interview Questions followed by Checkers Interview Tips.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Checkers Interview Questions and Answers

1. What experience do you have?

• If you have any restaurant or customer service experience now is the time to mention it.
• If this is your first job don’t worry, tell them you have been focusing on school and now you are ready to prove yourself in the workforce.

2. Why do you want to work for Checkers?

Possible answers are:

• Say you love the product (be ready to talk about your favorite menu item).
• Mention you get excellent service at Checkers.
• State you enjoy the challenge of working under pressure.
• Finally, say you enjoy meeting new customers and making them feel welcome.

3. Where do you see yourself in 5 years?

• All Checkers employees start off as team members, then progress to shift manager, assistant manager, and then to general manager. Tell the interviewer if you are interested in one of these positions in the future (this will make you sound like you are willing to stay for the long haul so they won’t mind training you).
• If you are going to school mention what you are studying in college and state you think Checkers is a great way to pay for college.
• If you have a passion for the food industry mention you would like to become a chef.

Checkers Drive-In Company Information

4. What can you tell us about Checkers?

• Checkers Drive-In is a chain of drive-thru restaurants that offers burgers, chicken burgers, wings, milkshakes, and fries.
• Checkers and Rally’s merged in August of 1999.
• The Checkers name remains used in the Southeast as well as the Northeast while the Rally’s name remains used in the Midwest as well as California; the two brands overlap in several areas.
• The first restaurant opened in Mobile Alabama in 1986
• The headquarters are in Tampa Bay Florida.
• Checkers and Rally’s is in 28 states (including Washington DC).

Customer Service Interview Questions

5. How would you deal with an irate customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.
• Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

6. Tell us about a time you went above and beyond for a customer?

• Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
• Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

7. How would you define excellent customer service?

• The customer is not waiting long for their order.
• Customers receive friendly service.
• The restaurant is clean both inside and outside.
• The product is made to order.

Additional Interview Questions

8. Why should I hire you?

• Have a second read of the job description and find the skills and experience required for the position.
• Next, match the skills required for the job to your skill set.
• Finally, reassure the interviewer you have the right skills.

9. How do you feel about standing on your feet all day?

• Most restaurant jobs will require you to work on your feet for long periods. If possible, let the interviewer know that you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

10. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Questions to ask at the End of the Interview

11. Do you have any questions for us?

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

Checkers Interview Tips

• Arrive 10 minutes early
• Turn off your smartphone.
• Learn as much as you can about the company.
• Don’t speak too fast as you will sound nervous.
• Don’t speak too slowly as you will sound boring.
• Make eye contact during the entire interview.

See Also

• 101 Great Answers to the Toughest Interview Questions (affiliate)
• The Interview Checklist
• General Interview Q&A
• The Behavioral Interview
• Interview Tips
• Search for Jobs