Chili’s Interview Questions

If you are looking for Chili’s Interview Questions you have come to the right place.

We can all agree interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the Chili’s Interview.

Here we will discuss how to successfully answer interview questions at Chili’s.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Chili’s Interview Questions and Answers

1. Tell us about yourself?

• It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work for Chili’s?

• Tell them you enjoy the product and service you get a Chili’s and because of this, you are happy to represent them.
• If you are going to college state you think Chili’s is a great way to pay for school.

3. What is your greatest strength?

This question is an invitation to explain why you are the best-qualified candidate for this job!

The answer should be broken down into three parts

1. The Strength – state the strength
2. Proof of the strength – an example of how you have used this strength.
3. The strength’s relevance to THIS job.

4. What is your greatest weakness?

• It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
• When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

5. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Company Information

6. What can you tell us about Chili’s?

About Chili’s

• Chilli’s is an American Restaurant Chain that offers a wide variety of food including appetizers, soups, chili, salads, sandwiches, craft burgers, lighter choices, fresh mex (tex mex), combos, ribs, steaks, chicken, seafood, desserts, and a kids menu.
• Chili’s parent company is Brinker International.
• The first Chili’s was opened in Dallas Texas in 1975.

7. Who are Chili’s Competitors?

• Chili’s top competitors are Ruby Tuesday, Applebee’s, and TGI Fridays.

Customer Service Interview Questions

8. How would you define excellent customer service at Chili’s?

• The customer is not waiting long to be seated and the food is delivered promptly.
• Items are not sold out.
• The server is friendly and follows up with the customer to see how they are doing.
• The staff is knowledgeable about the product and can answer any questions the customer has.
• The restaurant is clean both inside and outside.

9. How would you deal with an upset customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.
• Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

10. Why do you believe customer service is so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

11. Tell us about a time you went above and beyond for a customer?

• Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
• Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Additional Interview Questions

12. How did you find this job?

• Interviewers ask this question because they want to hire someone specific in their job hunt.
• Employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website and that you are happy to get the interview.
• Note you have to be honest when answering this question as they may already know how you applied for this position.

13. Where do you see yourself in five years?

• If going to college or university state what you would like to be doing after you finish.
• Saying you would like a career in restaurant management or perhaps becoming a chef will make you sound like a good fit for Chili’s. 

14. Why should I hire you?

• Have a second read of the job description and find the skills and experience required for the position.
• Next, match the skills required for the job to your skill set.
• Finally, reassure the interviewer you have the right skills.

15. What motivates you?

16. Why did you leave your last job?

Interviewers ask this question for the following reasons.

• Did you leave for a good reason?
• Did you leave voluntarily?
• Did you leave on good terms?
• What are your work values?

Here is a sample response

“I enjoyed my last job at Company XYZ, however, I felt growth was minimal and I was no longer learning. I want to explore new challenges”.

17. If you could be one animal what would it be?

Possible Answers are

• Dogs show loyalty.
• Ants are hard workers and team players.
• Dolphins are smart.
• Elephants are strong.
• Gorilla is gentle but powerful, a good parent, and a good leader.

Questions to ask at the end of the interview

18. Questions to ask on a Chili’s Interview?

Tip! Don’t be afraid to ask questions during the interview. Asking questions is important because it builds rapport between you and the interviewer.

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

Does Chili’s Drug Test

• Chili’s does not drug test their employees.

What should I wear to a Chili’s interview

See Also

• 101 Great Answers to the Toughest Interview Questions (affiliate)
• The Interview Checklist
• General Interview Q&A
• The Behavioral Interview
• Interview Tips
• Search for Jobs