Culver's Interview Questions and Answers
Culver’s Interview Questions and Answers

If you are looking for Culver’s Interview Questions you have come to the right place.

We can all agree interviews are stressful and competition is intense.

However, with a small bit of preparation, you can ace the Culver’s Interview.

Here you will find frequently asked interview questions and answers at Culver’s Restaurants.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Culver’s Interview Questions and Answers

1. Can you tell us about yourself?

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work for Culver’s?

  • Say you feel that Culver’s cares about their employees as they offer scholarships called the VIP foundation.
  • Say you feel you could learn a lot about customer service and satisfaction.  State on the internet you read very positive reviews about excellent customer service, the world’s fastest drive-through, fresh hamburgers, and Culver’s Custard.

3. How do you handle stress?

  • Say you handle it well and need your head underwater at times to work your best. Say you work well when you are under pressure.

4. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know you can work on weekends and/or holidays if possible.

5. Can you work holidays or weekends?

  • You will want to be as flexible as possible and answer yes to this question. These are busy times for Culver’s and they want to be able to count on you to be available for those times.

Culver’s Company Information

6. What can you tell us about Culver’s?

  • Culver’s is an American quick restaurant chain that operates in the midwestern United States.
  • In 1974, George and Ruth Culver founded the restaurant chain in Wisconsin.
  • They offer ButterBurgers, Sandwiches, Salads, Sides, Sundays, Soups, Fried Chicken, Frozen Custard, and Kids’ Meals.
  • The founder Craig Culver combined a love for his mom’s homemade hamburgers with his favorite childhood vacation treat, fresh frozen custard, creating its signature combination: Culver’s ButterBurgers and Fresh Frozen Custard.
  • ButterBurgers are made from fresh, never-frozen 100% Midwest beef and served on a lightly buttered toasted bun.
  • Their slogan is, “Welcome to Delicious”.
  • They offer many healthy options such as grilled chicken sandwiches, salads, and sides such as green beans, and soups.
  • Scoppie is their mascot.
  • As of 2023, Culver’s has restaurants in 26 states, mainly in the Midwest.
  • They have their own app for Android and iOS.
Culver's Butter Burger with crinkle cut fries
Butter Burger with crinkle-cut fries

Customer Service Interview Questions

7. How would you define excellent customer service?

  • The food is always served fresh and made to order
  • Customers are always greeted in a friendly manner.
  • The restaurant is clean both inside and outside.
  • Prices are reasonable.

8. How would you deal with an upset customer?

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

9. Can you tell us about a time you went above and beyond for a customer?

  • Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I was able to get it for the customer.   
  • Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Additional Interview Questions

10. What is your greatest weakness?

Don’t Say

  • You don’t have a weakness
  • You can’t think of a weakness
  • Something unrelated to the job
  • Do not state a weakness that is critical for the job

Do Say

  • Something related to the job
  • Steps to improve your weakness
Example

My greatest weakness is I take criticism too personally. I have learned to resist overreacting and to reflect on what someone said. I have found that I have become a better employee when I learn from feedback.

11. What is your greatest strength?

This question is an invitation to explain why you are the best-qualified candidate for this job!

The answer should be broken down into three parts

  1. The Strength – state the strength
  2. Proof of the strength – an example of how you have used this strength.
  3. The strength’s relevance to THIS job.

12. How do you feel about standing on your feet all day?

  • Most restaurant jobs will require you to work on your feet for long periods. If possible, let the interviewer know that you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

13. What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

Questions to ask at the End of the Interview

14. Questions to ask in a Culver’s Interview?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?
Culver's Frozen Custard
Culver’s Frozen Custard

Culver’s Interview Tips

  • Never use the word fast food, instead use the word quick-service industry.
  • Arrive five minutes early.
  • Have good body posture to prevent you from mumbling.
  • Make good eye contact throughout the interview.
  • Be familiar with their products!  Below are some videos of the products they offer

Culver’s Interview Attire

  • Dress business casually if you are interviewing for an entry-level position.
  • Dress formally if you are interviewing for a management position.
  • Remember you want to look like someone who can serve food so if you have long hair wear it back, wear a minimal amount of jewelry, and guys trim any facial hair.

Culver’s Second Interview

The second interview is an opportunity for the interviewer to find out more about you or to have someone more senior interview the final list of candidates.

Many suggest the second interview is about past performance. Such as

  • Can you name your greatest accomplishment in your last job?
  • Can you tell us about how you increased sales and/or productivity?

Remember to use the names of all the people you met last time. Make sure you recognize them and greet them.

Culver’s hiring process

  • Application: Candidates start by filling out an application form, either in person at a Culver’s location or online through the Culver’s website. This form includes personal information, work history, and relevant qualifications.
  • Resume and Cover Letter: If applying online, candidates may have the option to upload their resume and a cover letter, which can help provide more details about their qualifications and interest in the position.
  • Interview: Once the application is reviewed, selected candidates are usually invited for an interview. This interview can take place on-site at the Culver’s location or, in some cases, it may be conducted over the phone.
  • Job Offer: If a candidate successfully navigates these steps and Culver’s is satisfied with their qualifications, they may receive a job offer.

Does Culver’s Drug Test?

  • This is more of an FAQ, however, there is nothing on their website about drug testing applicants.

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