Dairy Queen Interview
Dairy Queen Interview

If you are looking for Dairy Queen Interview Questions you have come to the right place.

We can all agree interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the Dairy Queen Job Interview.

Here you will find potential Dairy Queen Interview Questions.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Dairy Queen Interview Questions and Answers

1. Tell us about yourself?

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work at Dairy Queen?

  • Tell them how much you enjoy the product and the service you get at Dairy Queen and because of this, you would be proud to represent them.
  • Mention why you think Dairy Queen is better than its competitors.
  • If you are going to university tell them that you think working there will be a great way to pay for school.
  • Mention you would be proud to work for a company that supports Children’s Miracle Network Hospitals (a charity that gives money to children’s hospitals in Canada and the USA).

3. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know you can work on weekends and/or holidays if possible.

4. Tell us about your previous work history?

  • If you don’t have any experience tell the interviewer about any volunteer work you have done.  You can also state you have been focusing on school and now you are ready to prove yourself in the workforce.
  • If you do have experience make sure to focus on related work experience.

5. What do you like about Dairy Queen?

  • Be knowledgeable about the products.  There is more than just the Blizzard. Dairy Queen offers burgers, chicken sandwiches, and hot dogs.

Company Information

6. What can you tell us about Dairy Queen?

  • Dairy Queen is a popular international chain of fast-food restaurants known for its soft-serve ice cream.
  • John Fremont McCullough and his son Alex founded Diary Queen in 1940.
  • The first restaurant was opened in Joliet, Illinois.
  • They own Orange Julius.
  • International Dairy Queen Inc. licenses and services a system of more than 7,000 locations in the United States, Canada, and more than 20 other countries.
  • There are almost 6000 restaurant locations around the world.
  • The headquarters are in Edina, Minnesota.
  • The restaurant is a subsidiary of Berkshire-Hathaway.

7. Who are Dairy Queen’s competitors?

Customer Service Interview Questions

8. How would you deal with a difficult customer?

Here are several steps to deal with an upset customer

  1. Get control of yourself.
  2. Listen and let the customer vent.
  3. Show the customer you care.
  4. Don’t blame the customer or the company.
  5. Try to solve the problem or find someone who can.
  6. Don’t make promises you can’t keep.
  7. Finally, it is important not to take it personally.  If you get upset you will take it on future customers.

9. Why is customer service so important?

Great customer service can

  • Increase customer loyalty.
  • Grow the amount of money each customer spends per visit.
  • Increase how often a customer buys from you.
  • Generate positive word-of-mouth about your business.

10. How would you define excellent customer service?

  • The customer is not waiting long for their order.
  • Customers receive friendly service.
  • The restaurant is clean both inside and outside.
  • The product is made to order.

Additional Interview Questions

11. Where do you see yourself in 5 years?

  • If you are going to university tell them and state what you plan on doing when you graduate.
  • If you are interested in the restaurant business tell them you want to get into a management position in the food service industry.

12. What is your greatest weakness?

  • It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
  • When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

13. What is your greatest strength?

  • The best way to respond to this question is to describe the skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

14. Why should I hire you?

Here you need to reassure the interviewer you have the experience and skills required to work at Dairy Queen.  Most Dairy Queen restaurants will be looking for the following

Experience

  • Restaurant Experience
  • Customer Service Experience

Skills

  • Work well as a team or an individual.
  • People skills will allow you to work well with customers.
  • A quick learner.
  • Works well under pressure

15. What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

16. If you could be one animal what would it be?

Possible Answers are

  • Dogs show loyalty.
  • Ants are hard workers and team players.
  • Dolphins are smart.
  • Elephants are strong.
  • Gorilla is gentle but powerful, a good parent, and a good leader.

Questions to ask at the End of the Interview

17. Questions to ask on a Dairy Queen interview?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

Dairy Queen Interview Attire

Entry-Level Position

Entry-Level Position

  • Dress business casually if you are interviewing for an entry-level position.  Do not wear shorts and avoid wearing jeans.
Management Position

Management Position

  • Dress formally or business casual if you are interviewing for a management position.  Blazers and dark trousers are a safe choice, as well as wrap dresses for females. Avoid sportswear clothes. 
Colors

Colors

  • Blue tells employers that you’re credible and trustworthy.
  • Black shows leadership and is great if you’re going for a senior position.
  • Red sends a message that you are assertive and will work well in a field like sales.

  • People consider wearing orange to a job interview unprofessional, linking it to being the worst color choice.

Dairy Queen Interview Tips

  • Arrive 10 minutes early
  • Turn off your smartphone.
  • Learn as much as you can about the company.
  • Don’t speak too fast as you will sound nervous.
  • Don’t speak too slowly as you will sound boring.
  • Make eye contact during the entire interview.

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