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Delivery Driver Interview Questions

Interviews

Delivery Driver Interview Questions
Delivery Driver Interview

If you are looking for Delivery Driver Interview Questions, you have come to the right place.

You and I know that interviews are stressful and the competition is intense.

However, with a small amount of preparation, you can ace the delivery driver interview.

Here, we will show you how to answer delivery driver interview questions successfully.

Key Topics

Delivery Driver Interview Questions and Answers

1. Can you tell me about yourself?

  • Tell the interviewer about your past and present related work experience. Having related work experience will put you ahead of the competition.
  • Remember, it is OK to talk about your hobbies and interests but keep it brief.

2. Why do you want to be a delivery driver?

  • Say that you enjoy working in a fast-paced environment and with people and that a job as a delivery driver would let you do both.

3. Why should we hire you as their delivery driver?

Possible answers to this question are

  • Say you have great communication skills that will allow you to work well with customers and co-workers.
  • State that you are good at math and will not have any issues making change.
  • Mention that you are a quick learner and will not have any issues learning the computer system to take orders.
  • Finally, say that you pay great attention to detail and will always make sure the customer gets their order correct the first time.

4. Are you working for an online meal-ordering delivery service?

Today, many restaurants participate in online meal ordering and delivery services.

If you are driving for an online meal ordering service tell the interviewer the truth but let them know you will not have any issues managing your priorities.

Customer Service Interview Questions

5. How would you deal with an upset customer?

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

6. How do you define excellent customer service?

  • Excellent customer service means delivering the package on time, without any damage, and to the specified location. It also means providing courteous, prompt, and professional service to the customers.

Additional Delivery Driver Interview Questions

7. Do you own a car?

  • Not all delivery jobs require you to own a car, but if you don’t, tell the interviewer you have access to one through a family member.

8. What is your greatest strength?

  • Since delivery drivers often face busy situations, a great answer is to say that you can handle pressure well.

9. How would you deal with heavy traffic?

  • Pull over and call the customer that the delivery will be late.

10. How is your driving record?

  • Be honest and tell the truth as they will more than likely do a background check.

11. If the item you delivered cost 29.56 and the customer gave you 50 how much change would you give?

To make change, all you have to do is take the price of the product and count up to the amount the customer gave you.

  • The answer is $20.44.

12. Do you have a GPS?

  • Say yes if you do but also tell them you have an excellent sense of direction and you don’t have any issue finding the location.

13. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

14. How long have you been driving?

  • The longer the better.

15. Is your insurance up to date?

  • You will need insurance.  It is worthwhile to check but if you can’t remember, tell the interviewer that your insurance is automatically renewed (if that’s the case)

Questions to ask at the end of the interview

16. Questions to ask on a Delivery Driver Interview?

  • What are the successful traits of your best delivery drivers?
  • Who would I be reporting to?
  • What hours will I work?
  • Can you tell me what you like most about working here?
  • What type of training would I receive?

Delivery Driver Interview What to Wear

  • For a delivery driver, it is recommended you dress business casual.
  • Make sure you wear stylish yet comfortable shoes, as you want to appear as someone who can make deliveries.
  • Do not wear shorts and avoid wearing jeans.

How do I prepare for a delivery driver interview?

  • Being on time as a delivery driver is critical so make sure you are not late.
  • Be prepared to discuss your driving and delivery experience, including routes, any accidents, licenses, and records.
  • Bring extra copies of your resume and a pen and paper to take notes
  • Prepare questions you want to ask the interviewer.
  • Plan what you want to wear. You will most likely want to dress business casual.

What makes a good delivery driver

  • Having work experience in delivery and customer service.
  • A good driving record.
  • Being in good physical shape and able to lift heavy items.
  • Being well-organized and technologically savvy

See Also