Congratulations on getting a Delta Interview.
We all know interviews are stressful and competition is intense.
However, with a small amount of preparation, you can ace the Delta Job Interview.
Here you will find how to successfully answer Delta Interview Questions.
Delta Interview Questions
1) Tell us about yourself?
- Talk about your hobbies, previous work experience, and education. Keep your explanation brief and to the point.
- Delta started as a aerial crop dusting operation in 1924.
- Today Delta Airlines carries more than 160 million passengers a year.
- Delta Airlines headquarters are in Atlanta Georgia.
- Their frequent flyer program is called SkyMiles.
- Delta has more than 700 Aircraft.
- State you enjoy working in travel and you enjoy working with people and you think a career with Delta will allow you to do both.
- Say you admire the Delta Promise of putting customers first. State that you are impressed with the fact that Delta has more cancellation free days than the three other U.S. airlines combined.
- I am a quick learner (this is a great answer because they will have to spend less time training you)
- I work well under pressure (this is a great answer because all restaurants have their rush hour and you need to stay focused during this time)
5) How do you define exceptional customer service?
- The customer is treated in a friendly welcoming manner.
- Check-in lineups move relatively quickly.
- Flight departs on time without issue.
- Make sure your greatest weakness does not interfere with your ability to work at Delta. State something like I am a workaholic and I neglect my friends and family or when I get caught up in my work I don’t take enough personal time for myself.
- I would find out what is wrong with the customer. If the flight was delayed I would explain why the flight was delayed and sympathize with them. If their luggage was lost I would do my best to locate it and help them find it. Mention that it is important to keep a customer happy as an unhappy customer will never return.
- There will be a lot of positions at Delta. Why not look at their career website and find a job you can see yourself doing in five years. This is a great answer because it shows you have ambition and Delta will want to retain its employees as training can be expensive if they have a high turnover rate.
- I work hard, I am a quick learner, and I am punctual.
- If offered the position is there any take home material I can read?
- What type of advancement can your top employees receive?
- What do you like best about working at Delta?