Delta Interview Questions: 10 Must Know Questions

Here you will find how to successfully answer Delta Interview Questions.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the Delta Job Interview.

SKIP TO ROLE

Delta Interview Questions And Answers

1. Can you tell us about yourself?

Talk about your hobbies, previous work experience, and education. Keep your explanation brief and to the point.

2. Why do you want to work for Delta?

State you enjoy working in travel and you enjoy working with people and you think a career with Delta will allow you to do both.
Say you admire the Delta Promise of putting customers first. State that you are impressed with the fact that Delta has more cancellation-free days than the three other U.S. airlines combined.
Mention why you think Delta is better than its competitors.

3. What is your greatest strength?

I am a quick learner (this is a great answer because they will have to spend less time training you)
I work well under pressure (this is a great answer because all restaurants have their rush hour and you need to stay focused during this time)

4. What is your greatest weakness?

It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

6. How do you define exceptional customer service?

7. How would you deal with an upset customer?

I would find out what is wrong with the customer. If the flight was delayed I would explain why the flight was delayed and sympathize with them. If their luggage was lost I would do my best to locate it and help them find it. Mention that it is important to keep a customer happy as an unhappy customer will never return.

8. Where do you see yourself in five years?

There will be a lot of positions at Delta. Why not look at their career website and find a job you can see yourself doing in five years? This is a great answer because it shows you have ambition and Delta will want to retain its employees as training can be expensive if they have a high turnover rate.

9. Why should I hire you?

Have a second read of the job description and find the skills and experience required for the position.
Next, match the skills required for the job to your skill set.
Finally, reassure the interviewer you have the right skills.

10. Questions to ask on a Delta Interview?

What do you like best about working here?
How do you describe your ideal candidate for this position?
What about this position is the most important?
How do you measure my success, and what could I do to meet your expectations?
Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
What opportunities will I have to learn and grow?

Why do you want to be a Delta Airlines Flight Attendant?

Say you have excellent communication skills which will allow you to work well with the customer and other crew members.
State you have strong multi-tasking skills which will allow you to handle a wide variety of situations while in continuous contact with the public.
Say you pay strong attention to detail which will allow you to ensure the safety and comfort of customers.
Mention you are a self-starter and a team player which will allow you to work well independently or in a team.
Finally, mention you have strong leadership skills which will allow you to respond to a variety of emergency and non-emergency situations.

Why should we hire you as a flight attendant?

Here you need to show how your previous and current work experience will benefit Delta if they hire you. For example, in my last job, I worked at a popular restaurant where I waited for customers. In my last job, I gained valuable work experience as I was able to demonstrate I was able to work well under pressure and multitask, all while providing excellent customer service.
State you are physically fit and will not have any issues standing for long periods. Say you can push or pull moveable carts weighing more than 250 pounds. Finally, say you will not have any issues helping customers with their baggage.

How would you define excellent customer service?

The flight attendant has exceptional communication skills and is always friendly to customers.
Customers are assisted when necessary when putting their bags in the overhead compartment.
The flight attendant is always willing to assist anyone with special needs, children, or the elderly.

How would you deal with an upset customer?

Listen and let the customer vent.
Show the customer you care.
Don’t blame the customer or the company.
Try to solve the problem or find someone who can.
Don’t make promises you can’t keep.
Finally, it is important not to take it personally. If you get upset you will take it on future customers.

How do you feel about relocating to a different city?

Tell the interviewer the truth but if you are willing to relocate make sure you sound enthusiastic.