DICK’S Sporting Goods Interview

Congratulations on getting a DICK’S Sporting Goods Interview.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the Dicks’s Sporting Good Interview.

Here you will find how to successfully answer Dick’s Sporting Goods Interview Questions.

Dick’s Sporting Goods Interview Questions

1. Can you tell us about yourself?

• It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work for DICK’S Sporting Goods?

• State you love sports and you love working with people and you think a career at DICK’s will allow you to do both.

3. What is your greatest strength?

• The best way to respond to this question is to describe the skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

4. What is your greatest weakness?

• It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
• When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

5. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Company Information

6. What can you tell us about DICK’S Sporting Goods?

• Dick’s Sporting Goods is a Sports Retail company based in Pittsburgh, PA.
• As of Sept 2022, the Company operated 850 DICK’S Sporting Goods locations across the United States
• DICK’S also owns and operates Golf Galaxy and Field & Stream specialty stores, as well as DICK’S Team Sports HQ, an all-in-one youth sports digital platform offering free league management services, mobile apps for scheduling, communications and live scorekeeping, custom uniforms, and FanWear and access to donations and sponsorships.
• Dick Stack founded the company when he was only 18. Dick started a bait-and-tackle shop in Binghamton with $300.00 from his grandmother.  By the late 1970s, he expanded his product line to include much of what you’ll find at DICK’S Sporting Goods today.
• The mission statement is to be recognized by our customers as the #1 sports and fitness specialty omni-retailer for all athletes and outdoor enthusiasts through the relentless improvement of everything we do.
• They offer the ScoreCard Rewards Program (basically a customer loyalty incentive for shoppers).

Customer Service Interview Questions

7. How would you deal with an upset customer?

• I would find out what is wrong with the customer. If it was the product I would offer to replace it (mention you would check with your manager first) it is important to keep the customer happy as an unhappy customer will never return.
• Also according to their website they have a 90-day return policy which can be returned to any store or shipped back to DicksSportingGoods.com as long as you have the receipt.

8. How would you define excellent customer service?

• The staff is friendly and always willing to help the customer find what he or she needs.
• Customers are not waiting in line for long periods at checkout.
• The store display is well-kept and presented with adequate inventory.

9. Why is customer service so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

Additional Interview Questions

10. Where do you see yourself in five years?

• If you would like to stay at Dicks Sporting Goods state you would like a career in retail management.
• If going to college or university state what you would like to be doing after you finish.

11. Why should I hire you?

• Have a second read of the job description and find the skills and experience required for the position.
• Next, match the skills required for the job to your skill set.
• Finally, reassure the interviewer you have the right skills.

12. What motivates you?

13. How do you feel about standing on your feet for long periods?

• Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

14. How was your attendance in your last job?

• Be honest when answering this question as the interviewer may check references.
• Emphasize that you understand the importance of starting your shift on time.

Questions to ask at the End of the Interview

15. Questions to ask on a DICK’S Sporting Goods Interview?

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

See Also

• 101 Great Answers to the Toughest Interview Questions (affiliate)
• The Interview Checklist
• General Interview Q&A
• The Behavioral Interview
• Interview Tips
• Search for Jobs