If you are looking for EDO Japan Interview Questions you have come to the right place.
The first Edo Japan Restaurant opened in Calgary over 30 years ago.
Today Edo Japan has over 100 restaurants and is considered one of Canada’s fastest growing franchises.
Here you will find frequently asked EDO Japan Interview Questions and Answers.
Edo Japan Interview Questions and Answers
1. Can you tell us about yourself?
- It’s okay to talk about your hobbies and interests but keep it brief. Try and focus on related work experience. Remember having related work experience will put you ahead of the competition.
2. Why do you want to work for Edo Japan?
- State you enjoy the product and the service you get at Edo and because of this, you would be happy to represent them.
- Tip why not like Edo Japan on Facebook and state a product you saw and truly wanted. This will show you truly do like them.
3. What is your greatest strength?
- I am a quick learner (this is a great answer because they will have to spend less time training you)
- I work well under pressure (this is a great answer because Edo Japan will have their rush hour and you need to stay focused during this time)
4. What is your greatest weakness?
- You should not deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family). State a weakness that is required for the role but not a dealbreaker if you don’t have it.
- When you state your weakness make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and I have enrolled in a public speaking class to overcome my fear.
Company Information
5. What can you tell us about Edo Japan?
- Edo Japan’s menu mainly consists of Japanese fast-food dishes. Some of the popular items include teriyaki meals (chicken, beef, or shrimp) served with rice or noodles and vegetables, sushi rolls, tempura, udon noodles, and more. They focus on providing quick, tasty, and affordable Japanese-inspired meals to their customers.
- In recent years, Edo Japan has also emphasized its commitment to providing healthier options to its customers. They have introduced menu items with less sodium, no added MSG, and more vegetables, catering to health-conscious consumers.
- Susumu Ikuta founded Edo Japan in Calgary, Alberta, in 1979. The restaurant’s concept is based on Japanese Teppanyaki-style cooking, where food is prepared on a flat iron grill right in front of the customers. The name “Edo” is a reference to the historical Edo Period in Japan, which signifies traditional Japanese culture.
Customer Service Interview Questions
6. How would you deal with an upset customer?
- I would find out what is wrong with the customer. If it was the product I would offer to replace it (mention you would check with your manager first) it is important to keep the customer happy as an unhappy customer will never return.
7. How would you define excellent customer service?
- The customer is not waiting long for their order.
- Customers receive friendly service.
- The restaurant is clean both inside and outside.
- The product is made to order.
8. Tell us about a time you went above and beyond for a customer?
Customers love when you go above and beyond for them which will, in turn, generate more business. Try and think of a time you went above and beyond for a customer.
Here are two examples
- When I was a server at a restaurant we did not have a particular dessert. Luckily, the restaurant next door had it and I was able to get it for them.
- In my last job, I worked at a fast-food chain and a senior citizen at the restaurant had finished his meal. It started to rain and he was worried as he did not have an umbrella. Luckily, I had an umbrella, so I walked him to his car sheltering him from the rain.
Additional Interview Questions
9. Where do you see yourself in five years?
- If going to college or university state what you would like to be doing after you finish.
- Other possible answers are a career in restaurant management, or perhaps get your chefs papers.
10. Why should I hire you?
- Have a second read of the job description and find the skills and experience required for the position.
- Next, match the skills required for the job to your skill set.
- Finally, reassure the interviewer you have the right skills.
11. What hours can you work?
- Try to be flexible when answering this question. The more flexible you are with your hours, the better chance you will have of landing the job.
- State you understand if you need to work weekends and holidays.
12. What are your salary expectations?
- This is a stressful question because if you ask for too much, you will not get the job, and if you ask for too little, they will happily underpay you.
- Be sure to research salary expectations for your role before you go into the interview. There are plenty of sites that discuss salary ranges.
- If you don’t know what to say then ask what the salary range is? You can then counter with the high end of the range.
- Note most entry-level jobs will pay minimum wage.
13. How do you feel about standing for long periods of time?
- If possible tell the interviewer you do not have a problem with this as most jobs in restaurants will require you to work on your feet for long periods. Try to wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.
Questions to ask at the end of an interview
14. Do you have any questions for us?
- What do you like best about working here?
- How would you describe your ideal candidate for this position?
- If I were to start tomorrow what would be my top priority?
- What is the history of this position?
- What about this position is the most important?
- How would you measure my success, and what could I do to succeed in your expectations?
- Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
- What opportunities will I have to learn and grow?
See Also
Please note we cannot guarantee the questions asked during the interview as we are not affiliated with the company mentioned in this post. These practice questions are designed to increase confidence. Worknearyou.ca takes no responsibility for the success or failure of your interview.