Family Dollar Interview Questions
Family Dollar Interview Questions

If you are looking for Family Dollar Interview Questions you have come to the right place.

We can all agree interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the Family Dollar job interview.

Here we will discuss how to successfully answer Family Dollar Interview Questions.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Family Dollar Interview Questions and Answers

1. Tell us about your previous work experience?

  • State any retail experience you have.
  • If this is your first job tell them you have been focusing on school and now you are ready to prove yourself in the workforce.

2. Why do you want to work for Family Dollar?

  • Say you would like to work in a fast-paced environment.
  • Say you like the product and the service you get at Family Dollar and because of this to represent them.
  • Finally, note that you think the Family Dollar offers a great value to their customers.

3. What is your greatest strength?

  • I am a quick learner (this is a great answer because they will have to spend less time training you).
  • I work well under pressure (this is a great answer as you will sound like you can perform well during their busy times).

4. What is your greatest weakness?

  • The job site indeed.com says hiring managers ask about your greatest weakness to evaluate your self-awareness. The interviewer wants to see if you can assess your current talents and identify areas for improvement. Giving an authentic answer lets them know you’re able, to be honest with yourself and others about how you can grow both as a person and a colleague.
  • When choosing your weakness it is important to choose something related to the job you’re applying for, but not one that would prevent you from performing the job’s basic responsibilities.  For example, suppose the job you are applying to does not require public speaking. State public speaking as your greatest weakness and what you are doing to overcome it.

5. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know you can work on weekends and/or holidays if possible.

Company Information

6. What can you tell us about Family Dollar?

About Family Dollar

  • Family Dollar is a discount retailer.
  • Family Dollar offers a wide variety of products such as groceries, health, household goods, and clothing.
  • Leon Levine founded Family Dollar in 1959.
  • The head office is located in Matthews North Carolina.
  • Dollar Tree is the parent company of Family Dollar.

7. Who are Family Dollars’ competitors?

Customer Service Interview Questions

8. How would you deal with an upset customer?

  • I would find out what is wrong with the customer. If it were the product I would offer to replace it (mention you would reference the Family Dollar Return policy first) it is important to keep the customer happy as an unhappy customer will never return.
    Tip!! Learn the Family Dollar return policy to help you answer this question.
  • If the customer was upset because they could not find a particular item I would find it for them and not just point them in a general direction.

9. Why is customer service so important?

Great customer service can

  • Increase customer loyalty.
  • Grow the amount of money each customer spends per visit.
  • Increase how often a customer buys from you.
  • Generate positive word-of-mouth about your business.

10. How would you define excellent customer service?

  • The staff is friendly and always willing to help the customer find what he or she needs.
  • Customers are not waiting in line for long periods at checkout.
  • The store display is well-kept and presented with adequate inventory.

Additional Interview Questions

11. How long would you expect to work here if hired?

  • As long as you continue to be challenged and you are growing in your career you will stay.
  • If you are going to college and have a few years left say you would like to work at Family Dollar for the duration of your studies.

12. Where do you see yourself in five years?

  • If going to college or university state what you would like to be doing after you finish.
  • If you would like to work your way up the ladder at other Family Dollar jobs and find a position you could see yourself doing in five years. This will make you sound like you are not a job hopper.

13. Why should I hire you?

For this question, you want to reread the job description and find key skills or attributes they are looking for and restate them. For example, suppose I was interviewing for the position of customer service representative. The job description says

  • Provides customer engagement in a positive and approachable manner (communication skills).
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.(skill attention to detail)
  • Physical Requirements: Ability to regularly lift up to 40 lbs. (skill physically fit)

A possible answer to this question is

  • Say you have great communication skills and will communicate well with customers.
  • Mention you pay great attention to detail and will not have an issue maintaining a clean, well-maintained store.
  • Say you are physically fit and will be able to lift 40 pounds or more.

14. What Motivates You?

Don’t Say

  • Money
  • Employee Discounts

Do Say

  • Meeting deadlines, targets or goals
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Spotting flaws and errors so as to make sure the end result of a project is as good as possible
  • Finding a way to solve a problem, or overcome a challenge

Questions to ask at the end of your Interview

15. Questions to ask on a Family Dollar Interview?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

Family Dollar Interview Tips

  • Do research on the web on what type of Salary you are looking for. If you are applying for an entry-level position you will more than likely make minimum wage.
  • Dress well for the interview. Be sure to dress one step better than the hiring manager.

See Also