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Firehouse Subs Interview Questions

Interviews

Firehouse Subs Interview Questions
Firehouse Subs Interview Questions

If you are looking for Firehouse Subs Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the interview.

Here we will discuss how to successfully answer Firehouse Subs Interview Questions.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Firehouse Subs Interview Questions and Answers

1. Can you tell us about yourself?

  • Talk about your hobbies, previous work experience, and education. Keep your explanation brief and to the point. If possible, try and relate any work experience you have to the job you are applying for at Firehouse Subs.

2. Why do you want to work for Firehouse Subs?

  • Mention you would be proud to represent them as you love the product and the service you get (Make sure you are familiar with the product).

3. What is your greatest strength?

  • I am a quick learner (this is a great answer because they will spend less time training you)
  • I work well under pressure (this is a great answer because all restaurants have their rush hour and you need to stay focused during this time)

4. What is your greatest weakness?

Don’t Say

  • You don’t have a weakness
  • You can’t think of a weakness
  • Something unrelated to the job
  • Do not state a weakness that is critical for the job

Do Say

  • Something related to the job
  • Steps to improve your weakness
Example

My greatest weakness is I take criticism too personally. I have learned to resist overreacting and to reflect on what someone said. I have found that I have become a better employee when I learn from feedback.

Firehouse Subs Company Information

5. What can you tell us about Firehouse Subs?

  • Firehouse Subs is known for its hot subs.
  • What sets Firehouse Subs apart from other subs is they steam their meat and cheeses for flavor.
  • In addition, to hot subs, they offer cold subs, salads, drinks, sides (chili, soups, chips, cookies, brownies) kid’s combos, and catering.
  • The restaurant is owned by Restaurant Brands International which also owns Burger King, Tim Hortons, and Popeyes.
Firehouse Subs
Firehouse Subs

6. Who are Firehouse Subs competitors?

  • Competitors of Firehose Subs include Jimmy John’s, Jersey Mikes, Which Wich, and Jason’s Deli.

Customer Service Interview Questions

7. How would you deal with an upset customer?

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

8. How do you define excellent customer service?

  • The customer is not waiting long for their order.
  • Customers receive friendly service.
  • The restaurant is clean both inside and outside.
  • The product is made to order.

Additional Interview Questions

9. Where do you see yourself in five years?

  • If going to college or university state what you would like to be doing after you finish.
  • If you would like to stay in the restaurant industry, state you want to become a restaurant manager, or perhaps open a franchise.

10. Why should I hire you?

  • Have a second read of the job description and find the skills and experience required for the position.
  • Next, match the skills required for the job to your skill set.
  • Finally, reassure the interviewer you have the right skills.

11. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

12. How do you feel about standing for long periods?

  • Most restaurant jobs require you to work on your feet for long periods. If possible, let the interviewer know you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

13. What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

Questions to ask at the End of the Interview

14. Do you have any questions for us?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

See Also