HSBC Interview

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HSBC Interview

HSBC Interview

Congratulations on getting an HSBC Interview.

We can all agree interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the HSBC Interview.

Here we will discuss how to successfully answer HSBC Bank Interview Questions.

These questions will help you, regardless if you are on an HSBC Telephone Interview or an HSBC Face to face interview.

HSBC Interview Questions

1) Tell us about yourself?

Here’s the deal!

Answering this question correctly is probably your best chance to sell yourself.

First, tell the interviewer how your past and present work experience will benefit you and the bank if offered the position.

Then tell the interviewer what you are currently doing which in turn will also benefit you and the bank.

For example, suppose you are on an HSBC Customer Service Interview.

Sample answer:

In the past, I worked in retail and I was the first point of contact for the customer. I gained lots of customer service experience. Currently, I am studying business administration, and in the future, I hope to work in banking and finance.

Here the interviewer knows that you have previous customer service experience. The interviewer also knows your current studies and your future goals align with HSBC’s line of business.

2) What can you tell us about HSBC?

What’s the biggest mistake you can make in an interview?

Not knowing enough about the company!

You must know everything you can about the bank in order to succeed in the interview.

About HSBC

  • The bank was first established on March 3rd, 1865.
  • “The Hongkong and Shanghai Bank” was founded by Scotsman Sir Thomas Sutherland.
  • HSBC stands for Hong Kong Shanghai Business Corporation.
  • It is the world’s seventh largest bank by total assets.
  • The bank has four business groups which are: Commercial Banking, Global Banking and Markets, Retail Banking and Wealth Management, and Global Private Banking.
  • HSBC is one of the world’s largest banking and financial services organizations serving around 38 million customers worldwide.
  • HSBC is on the London Stock Exchange and the Hong Kong Stock Exchange.
  • HSBC world headquarters are in Canary Wharf, London.
  • HSBC Direct is a telephone/online direct banking operation which attracts customers through mortgages, accounts, and savings.
  • HSBC has around 3,900 offices in 67 countries and territories.
  • HSBC employees 233,000 people around the world.
  • HSBC speaks 144 different languages.
  • HSBC Reported 10.1 billion in shareholder dividends for 2016.

3) Why do you want to work for HSBC?

  • State you would like a career in banking and feel HSBC is a great place to grow your career.
  • Say you would be proud to work for a company that was mentioned in The Times Top 50 Employees for Women.
  • Check out many of the awards HSBC has won and reference several of them as you why you want to work there.

4) Where do you see yourself in five years?

  • If you don’t have a five-year plan, take a look at HSBC careers section and find a job you can see yourself doing. This will sound like you are committed to staying at HSBC for the long haul.

5) Why should I hire you?

Answering this question is easy!

Have a second read of the job description and find key skills and experience they are looking for and reassure the interviewer that you have those skills!

For example, suppose you were on an HSBC Customer Service Executive Interview:

The job description states:

  • Acquire knowledge of client’s products and procedures (skill required: quick learner).
  • Efficiently handle inbound and outbound calls to resolve overseas customer queries (skill required: strong communication skills).
  • Electronically process data and respond to customer queries pertaining to banking transactions from client’s offices across the globe (skill required: works well under pressure).
  • Experience in customer service in any industry will be an advantage (experience: customer service experience).

So when asked why should I hire you state

At my previous job I worked in retail and gained valuable customer service experience. The job allowed me to develop my communication skills and proved I was able to work well under pressure when tight deadlines are required.

6) What is your greatest strength?

Possible answers are:

  • I work well under pressure.
  • I pay great attention to detail.
  • I have excellent communication skills.
  • I am a great team player.

7) What is your greatest weakness?

It is OK to state you have weaknesses but preferably not one required for the position.

You can always state a weakness and mention steps you are taking to over come it.

For example, one of my greatest weaknesses is my fear of public speaking. I am currently taking a course to overcome this obstacle and I feel much more comfortable talking to large groups.

8) Questions to ask on an HSBC Interview?

  • What are characteristics of your top performing employees?
  • What kind of advancement can top performing employees expect at HSBC?
  • What do you like best about working here?

HSBC Interview Tips

  • Arrive 10 minutes early.
  • Don’t speak too fast as you will sound nervous.
  • Don’t speak too slow as you will sound boring.
  • Turn off your smartphone.
  • Learn as much as possible about the company. Don’t be afraid of the annual reports.
  • If you find any negative press about the bank don’t mention this.
  • Dress formally at the bank even if you are on an HSBC Freshers Interview.
  • If you are on an HSBC Telephone Interview make sure you find a quiet room with no distractions.

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