Great work on getting an IHOP Interview!
We all know interviews are stressful and competition is intense.
However, with a small amount of preparation, you can ace the Ihop job interview.
Here you will find how to successfully answer frequently asked IHOP Interview Questions.
Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.
IHOP Interview Questions and Answers
1. Why do you want to work at IHOP?
- Mention because of the great service and products you receive at IHOP you would be proud to represent them.
- If you are going to college mention that you think IHOP is a great career to help you pay for university.
- Mention you read about National Pancake Day (a one-day event to benefit children’s hospitals) and because of this, you would be proud to represent them.
2. Why should I hire you?
Most iHop jobs will prefer to see the following skills and experience. Try to reassure the interviewer you have the skills and experience mentioned below
| Skills | Experience |
|---|---|
| Strong work ethic (someone who is hard-working) Good communication skills Works well under pressure Teamwork | Restaurant or Kitchen Experience Customer Service Experience |
Company Information
3. What can you tell us about IHOP?
About iHOP
- IHOP stands for International House of Pancakes.
- The first IHOP was opened in Los Angeles California.
- As of 2015, there were 1,650 IHOP restaurants in 50 states and the District of Columbia, as well as in Bahrain, Canada, Dubai (UAE), Guatemala, Kuwait, Mexico, Puerto Rico, Saudi Arabia, The Philippines, and the U.S. Virgin Islands.
- IHOP encourages healthy eating and offers menu options under 600 calories, so you have more choices you can feel good about.
- The parent company is Dine Brands Global.
- Its competitors include Denny’s, Cracker Barrel, Chili’s, and Applebee’s
Customer Service Interview Questions
4. How would you deal with an irate customer?
- The customer is not waiting long for their order.
- Customers receive friendly service.
- The restaurant is clean both inside and outside.
- The product is made to order.
5. How would you define excellent customer service?
- The customer is not waiting long for their order.
- Customers receive friendly service.
- The restaurant is clean both inside and outside.
- The product is made to order.
6. Tell us about a time you went above and beyond for a customer?
- Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.
- Here’s another example: I worked at a fast-food chain in my last job. There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.
Additional Interview Questions
7. Where do you see yourself in 5 years?
- If you want to make a career at IHOP tell them you want to be a restaurant manager.
- If you are going to school tell them what you plan on doing after graduation (this shows you have ambition)
8. Are you good at math?
- Math at IHOP is pretty basic so even if you are not good at math, tell them you can do basic addition or subtraction to make change.
9. What hours can you work?
- The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
- Let the interviewer know if you can work on weekends and holidays.
Questions to ask at the end of the interview
10. Do you have any questions for us?
- What do you like best about working here?
- How do you describe your ideal candidate for this position?
- What about this position is the most important?
- How do you measure my success, and what could I do to meet your expectations?
- Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
- What opportunities will I have to learn and grow?
What to wear to an iHOP Interview?
- Dress business casually If you are interviewing for a non-management position such as a server or a cook. Do not wear shorts and avoid wearing jeans.
- Dress formally or business casually if you are interviewing for a management position.
- Remember you are interviewing at a restaurant so you want to look like someone who can serve food. If you have long hair wear it back and wear a limited amount of jewelry.
very good !!