Great work on getting a Jack in the box Interview.
We all know interviews are stressful and competition is intense.
However, with a small amount of preparation you can ace the Jack in the box job interview.
Here you will find Jack in the box Interview Questions, Interview Tips, and Advice on what to wear.
SKIP TO
- Common Jack in the Box Interview Questions
- Team Member Interview Questions
- What to wear to a Jack in the Box Interview
- Does Jack in the Box Drug test?
Jack in the box Interview Questions
Can you tell us about yourself?
- It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.
What can you tell us about Jack in the Box?
About Jack in the Box
- Jack in the Box offers burgers, chicken sandwiches, breakfast items, Jack’s Munchie Meals (combos), tacos, shakes, desserts, salads, and drinks.
- Some of their burgers are served on sourdough rather than bread such as the Sourdough Jack Burger.
- A JACK CA$H card allows customers to load up money on their accounts and use the card to purchase items.
- The headquarters of Jack in the Box is in San Diego California.
- As of Dec 2022, there are over 2,100 restaurants in the United States.
- Robert O. Peterson founded Jack in the Box in 1951.
- Qdoba Mexican Grill is a subsidiary of Jack in the Box.
- Roughly 90% of their 500M annual guests choose drive-thru or take-out.
Why do you want to work for Jack in the Box?
- Have a look at the competitors of Jack in the box in your area and say why their restaurant is the best.
Where do you see yourself in five years?
- If you see yourself staying in the restaurant industry tell them you would like to become a chef or perhaps a restaurant manager position.
- If you are going to college state what you are studying and what you plan on doing after you finish.
Why should I hire you?
You need to reassure the interviewer you have the right experience and skills to do the job. Tell the interviewer you have the following experience and skills.
Experience
- Restaurant Experience
- Customer Service Experience
Skills
You are
- Punctual
- A hard worker
- Good with people
- A quick learner
- Work well under pressure
What is your greatest strength?
- I am a quick learner (this is good because they will have to spend less time training you) or
- I provide great attention to detail (this is good too because the product must go out to a high standard)
What is your greatest weakness?
- It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
- When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.
What would you do if you saw someone taking money from the cash register?
- I would report it to the manager. It is important to everyone (not just the owner) that the restaurant makes a profit.
Questions to ask at a Jack in the Box Interview?
- What do you like best about working at Jack in the Box?
- How would you describe your ideal candidate for this position?
- What advancement can your top performers receive?
Jack In The Box Team Member Interview Questions
Can you tell us about your previous work history?
- You want to focus on the related work experience required to be successful as a team member. Don’t worry too much if you are inexperienced as they hire lots of first-time job seekers. However, saying you have experience working with customers, working on a cash register, preparing food and drink beverages, or cleaning will put you ahead of the competition.
Give an example of what you think is exceptional customer service?
- The customer is greeted in a friendly manner.
- Customers get their meals quickly and it is made to order the way they want it.
- The food is prepared for Jack In the Box standards.
- The restaurant is clean both inside and out.
What hours can you work?
- The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
- Let the interviewer know if you can work on weekends and holidays.
Why should we hire you as a team member?
Have a look at the job description and find key attributes they are looking for and state you have those attributes. In brackets are highlighted attributes.
- Learn quickly and ask questions (looking for a quick learner)
- Can lift and carry 15-25 lbs. (physically fit)
- Are good team players and treat others with care and respect (looking for someone who works well in a team)
- Enjoy working in a fast-paced and high-energy environment. (looking for someone who can work well under pressure)
- Focus on providing service to guests that are hassle-free, friendly, and comfortable. (looking for someone who works well with customers)
So when asked why should I hire your possible answers are
- Say you are a quick learner and will be able to quickly learn the Jack In The Box product line.
- State you are physically fit and able to lift and carry 15 – 25 pounds.
- Say you work well in a team and will always treat others with care and respect.
- Mention you work well under pressure.
- Finally, say you have excellent communication skills and will always make the guest feel welcome.
Can you tell us about a time you went above and beyond for a customer?
- Customers love when you go above and beyond for them which will, in turn, generate more business. Try and think of a time you went above and beyond for a customer. For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. Luckily the dessert next door had it and I was able to get it for them.
How would you deal with a difficult customer?
- Listen and let the customer vent.
- Show the customer you care.
- Don’t blame the customer or the company.
- Try to solve the problem or find someone who can.
- Don’t make promises you can’t keep.
- Finally, it is important not to take it personally. If you get upset you will take it on future customers.
Questions to ask on a Jack In the Box Team Member Interview
- What are the traits of successful team members?
- How would you measure my success, and what could I do to succeed in your expectations?
- Which part of the position has the steepest learning curve?
- What advancement can top-performing team members receive?
What to wear to a Jack in the box Interview?
- Dress business casual if you are applying for a non-management position. If you are applying for a management position then dress formally.
Does Jack In The Box Drug Test?
- Jack in the box does reserve the right to drug test their employees but in practice, this never happens.
Jack in the box Interview Tips
- Arrive 10 minutes early
- Bring extra copies of your resume
- Turn off your smartphone.
- Don’t speak too fast or too slow.