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Jersey Mike’s Interview Questions

Interviews

Jersey Mike's Interview Questions
Jersey Mike’s Subs Interview

If you are looking for Jersey Mike’s Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the Jersey Mike’s Subs Interview.

Here we will discuss how to successfully answer Jersey Mike’s Interview Questions.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Jersey Mike’s Interview Questions and Answers

1. Can you tell us about yourself?

  • Talk about your hobbies, previous work experience, and education. Keep your explanation brief and to the point. If possible, relate any previous work experience you have to Jersey Mike’s Subs

2. Why do you want to work for Jersey Mike’s Subs?

  • State you enjoy the product and service you get at Jersey Mike’s Subs and because of this, you would be proud to work at Jersey Mike’s.
  • If you are going to college state you think working at Jersey Mike’s Subs is a great way to pay for school.

3. Why should Jersey Mike’s hire you?

The following tips are recommended when answering this question

  • Be straightforward and confident about your abilities.
  • Highlight the reasons why you are the right candidate.
  • Be enthusiastic about why you want this job.
  • Confirm your ability to work hard.

4. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

Jersey Mike’s Company Information

5. What can you tell us about Jersey Mike’s Subs?

  • They started back in 1956 and were initially called Mike’s Subs in Point Pleasant New Jersey.
  • The name was changed to Jersey Mikes Subs in 1987 to begin franchising outside of Point Pleasant to remind customers of the great experience they had in NJ at Mikes Subs.
  • They are known for their cold subs, hot subs, wraps, sub in a tub, and kid’s meals.
Jersey Mike's Cold Cut Subs
Jersey Mike’s Cold Cut Subs

Customer Service Interview Questions

6. How would you deal with an upset customer?

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

7. How would you define excellent customer service?

  • The customer is not waiting long for their order.
  • Customers receive friendly service.
  • The restaurant is clean both inside and outside.
  • The product is made to order.

8. Why do you believe customer service is so important?

Great customer service can

  • Increase customer loyalty.
  • Grow the amount of money each customer spends per visit.
  • Increase how often a customer buys from you.
  • Generate positive word-of-mouth about your business.

9. Can you tell us about a time you went above and beyond for a customer?

  • Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
  • Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Additional Interview Questions

10. Where do you see yourself in five years?

  • If going to college or university state what you would like to be doing after you finish.
  • If you would like to stay at Jersey Mike’s state you would like to get into restaurant management or perhaps open a franchise of your own one day.

11. What is your greatest strength?

  • I am a quick learner (this is a great answer because they will have to spend less time training you)
  • I work well under pressure (this is a great answer because all restaurants have their rush hour and you need to stay focused during this time).

12. What is your greatest weakness?

  • Think of a weakness that is not required for the job and state that as your weakness. When you state your weakness make sure you say what you are doing to overcome that weakness.
  • For example, I have a fear of public speaking, however, I have enrolled in a public speaking class to overcome my fear.

13. How do you feel about standing for long periods?

  • Most restaurant jobs require you to work on your feet for long periods. If possible, let the interviewer know you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

Questions to ask at the end of the interview

14. Do you have any questions for us?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

See Also