Jimmy John's Interview Questions
Jimmy John’s Interview

If you are looking for Jimmy John’s Interview Questions you have come to the right place.

We can all agree interviews are stressful and competition is fierce.

However, you can ace the Jimmy John’s Job Interview with a bit of preparation.

Here we will discuss how to successfully answer Jimmy John’s Interview Questions.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Jimmy John’s Interview Questions and Answers

1. Can you tell us about your previous work experience?

  • If this is your first job tell them you have been focusing on your school and now you are anxious to prove yourself in the workforce.
  • If possible, try and relate your previous work experience to the job you are applying for.

2. Why do you want to work for Jimmy John’s Gourmet Sandwiches?

  • I enjoy the service and the product I get at Jimmy John’s at a very affordable price and because of this, I would be happy to represent them.

3. What is your greatest strength?

  • I work well under pressure (this is a great answer as you will sound prepared during Jimmy John’s rush hour).
  • I am a quick learner. This is also a great answer as Jimmy John’s will spend less time training you.

4. What is your greatest weakness?

  • It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
  • When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

5. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know you can work on weekends and/or holidays if possible.

Jimmy John’s Company Information

6. What can you tell us about Jimmy John’s Gourmet Sandwiches?

  • Jimmy John’s is a sandwich chain with headquarters in Champaign, Illinois.
  • The menu consists of 8-inch subs, plain slims (any subs minus the veggies and sauce), low-carb lettuce wrap, giant club sandwiches, the JJ Gargantuan, side items, and catering.
  • The bread is baked in-house every day and served fresh. Meat and Veggies are sliced daily.
  • Jimmy John Liautaud founded the restaurant in 1983.
Jimmy John's Sandwich
Jimmy John’s Sandwich

Customer Service Interview Questions

7. How would you deal with an upset customer?

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

8. Tell us about a time you went above and beyond for a customer.

  • Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I was able to get it for the customer.   
  • Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

9. Why is customer service so important?

Great customer service can

  • Increase customer loyalty.
  • Grow the amount of money each customer spends per visit.
  • Increase how often a customer buys from you.
  • Generate positive word-of-mouth about your business.

Additional Interview Questions

10. What would your previous boss say about you?

  • I work well under pressure. I always get the job done on time with attention to detail.

11. Where do you see yourself in five years?

  • Try and state something that relates to the job or industry that you are applying for. State something like restaurant management, or perhaps you would like to get your chef’s papers.

12. Why should I hire you?

  • Have a look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to demonstrate that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

13. Why did you leave your last job?

Let’s first discuss what not to say!

  • Do not say anything negative about your previous employer
  • Do not say for money.
  • The commute was too long.
Example

“I enjoyed my time at my last job, but, I have outgrown my current role and I am looking for new challenges.”

14. If you could be one animal what would it be?

Possible Answers are

  • Dogs show loyalty.
  • Ants are hard workers and team players.
  • Dolphins are smart.
  • Elephants are strong.
  • Gorilla is gentle but powerful, a good parent, and a good leader.

Questions to ask on a Jimmy John’s Interview?

15. Do you have any questions for us?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

What to wear to the interview

  • If you are interviewing for a non-management position then dress business casually. Remember you want to look like someone who can serve food so if you have long hair wear it back and wear a minimal amount of jewelry.
  • If you are interviewing for a management position then dress formally.

Jimmy John’s Interview Tips

  • Arrive 10 minutes early.
  • Don’t speak too fast as you will sound nervous.
  • Don’t speak too slowly as you will sound boring.
  • Turn off your smartphone.
  • If you are on a Jimmy John’s Group Interview, make sure to speak up but don’t be pushy.

See Also