KFC Team Member Interview Questions
KFC Team Member Interview Questions

If you are looking for KFC Team Member Interview Questions you have come to the right place.

A team member greets customers, takes customers’ orders, and prepares meals.

Here you will find frequently asked KFC Team Member Interview Questions and Answers. 

Please note that these are practice questions, and we are not affiliated with the company mentioned in this post.

KFC Team Member Interview Questions and Answers

Can you tell us about your work history?

  • You will want to relate your work history to the job you are applying for at KFC. Odds are they will be looking for someone who has experience working in a team, fast-paced environment, and works with customers. If possible talk about how you worked in that kind of environment.

Why do you want to be a team member?

  • Say you like working with customers and you like to cook and because of this, you feel the role of team member would be a good fit.

Why should I hire you?

For this question, you will want to have a second read of the job description and find key skills they are looking for and restate those skills.

Here is what I found:

  • You’re a fun and friendly person who values customers and takes pride in everything you do (skill attention to detail).
  • You like talking – a lot – even to strangers (skill people skills)
  • You’ve got attitude – the right kind of course – and understand the need to be on time (skill being punctual)

A possible answer to this question is

  • Say you have great attention to detail and take pride in what you do.
  • Mention you enjoy working in a team and with customers as you have great people skills.
  • State you take punctuality very seriously and understand how important it is to the business that you start work on time.

How would you deal with a difficult customer?

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
“You got to like your work. You have got to like what you are doing, you have got to be doing something worthwhile so you can like it – because it is worthwhile, that it makes a difference, don’t you see?”
Colonel Sanders

KFC

What hours can you work?

  • The more flexible you are with your hours, the better chance you have of getting hired, so be flexible!
  • If possible, let the interviewer know that you can work on weekends and/or holidays.

Would you tend to a customer or another team member first?

  • The purpose of this question is to see how you would prioritize in a busy environment. Say you would tend to the customer first and then help your team member. Be sure to mention that the customer has to be your number one priority because without customers you don’t have a business.

If you could be one animal what would it be?

Interviewers ask this question because it may reveal more about your character, or see how you operate under stress.

When you state what animal you would be, state why.

Possible Answers are

  • Dogs to demonstrate loyalty
  • Ants are hard workers and team-players
  • Dolphins are smart
  • Elephants are strong
  • Gorilla is gentle but powerful, a good parent, and a good leader

What does great customer service mean to you?

  • The customer is not waiting long for their order.
  • Customers receive friendly service.
  • The restaurant is clean both inside and outside.
  • The product is made to order.

Where do you see yourself in five years?

  • This question is designed to see if you have goals but it also checks to see if you are a good fit for KFC. For example, if you can see yourself as a restaurant manager then you are a good fit for this industry.
  • You can always say you would like to get into management and hope you can prove yourself and get promoted within KFC. The career path is a team member, shift manager, assistant manager, and restaurant manager. By hinting you would like to get into management at KFC you will sound like you are committed to the business.

Questions to ask on a KFC Team Member Interview?

  • What kind of training will a team member get?

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