Kohl’s Interview

Congratulations on getting a Kohl’s Interview.

We can all agree interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the Kohl’s Interview.

Here we will discuss how to successfully answer Kohl’s Job Interview Questions.

Kohl’s Interview Questions

1. Tell us about yourself?

• Talk about your hobbies, previous work experience, and education. Keep your explanation brief and to the point. Be sure to relate your previous work experience to the job you are applying for at Kohl’s

2. What can you tell us about Kohl’s?

• Kohl’s first opened in Brookfield Wisconsin in 1962.
• Kohl’s head office is in Milwaukee, Wisconsin.
• The founder is Maxwell Kohl.
• Kohl’s is a department store offering clothing and household goods.

3. Why do you want to work for Kohl’s?

• State you love the product and the service you receive at Kohl’s and because of this, you would be proud to represent them.

4. What is your greatest strength?

• The best way to respond to this question is to describe the skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

5. What is your greatest weakness?

• It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
• When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

6. How would you deal with an upset customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.
• Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

7. Where do you see yourself in five years?

This question is designed to see if you have goals but also checks to see if you are a good fit for the company.

• If going to college or university state what you would like to be doing after you finish.
• Check out jobs on Kohl’s website and find a job you can see yourself doing in five years. This will make you sound like a good fit and in it for the long term.

8. Why should I hire you?

• Have a second read of the job description and find the skills and experience required for the position.
• Next, match the skills required for the job to your skill set.
• Finally, reassure the interviewer you have the right skills.

9. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

10. How do you feel about standing on your feet all day?

• Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

11. How was your attendance in your last job?

• Be honest when answering this question as the interviewer may check references.
• Emphasize that you understand the importance of starting your shift on time.

12. Why did you leave your last job?

13. How would define excellent customer service?

• The staff is friendly and always willing to help the customer find what he or she needs.
• Customers are not waiting in line for long periods at checkout.
• The store display is well-kept and presented with adequate inventory.

14. If you could be one animal what would it be?

Possible Answers are

• Dogs show loyalty.
• Ants are hard workers and team players.
• Dolphins are smart.
• Elephants are strong.
• Gorilla is gentle but powerful, a good parent, and a good leader.

Questions to ask at the end of your interview

15. Questions to ask on a Kohl’s Interview?

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

See Also

• Khol’s Sales Associate Interview Questions