Congratulations on getting a Krispy Kreme Team Member Interview.
A team member greets and takes customers’ orders. They also prepare all ingredients necessary for doughnut processing.
Here we will discuss how to answer Team Member Interview Questions successfully.
Krispy Kreme Team Member Interview Questions
Can you tell us about your previous work experience?
- Do not worry if you do not have much experience, but if you have experience in any of the following it will put you ahead of the competition: cleaning, customer service, giving customers change, unloading delivery trucks, or any restaurant experience.
Why do you want to be a Team Member at Krispy Kreme?
- Say you enjoy the challenge of working under pressure and you work well in a team that will allow you to exceed as a team member.
- Say you are outgoing and enjoy working with customers.
How do you feel about standing on your feet all day?
- Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.
What motivates you?
Possible answers are:
Do Say
- Meeting deadlines, targets, or goals
- Mentoring and coaching others
- Learning new things
- Coming up with creative ideas to improve something, or make something new
- Working well as part of a team
- Finding a way to solve a problem, or overcome a challenge
Don’t Say
- Money
- Employee Discounts
Why should we hire you?
Have a second read of the job description, find the critical skills they are looking for, and reassure the interviewer that you have those skills. Below are the skills they are looking for:
- Excellent customer service skills (skill required communication)
- Basic mathematical skills, enough to handle various sums of money (skill required: math)
- Inspecting products for quality according to Krispy Kreme company standards (skill: attention to detail)
A possible answer to this question is
- Say you have excellent communication skills which will allow you to work well with the customer and with other team members.
- State that you are good at math and will not have any problem giving the customer their change.
- Mention you pay great attention to detail and will always inspect products for quality according to Krispy Kreme company standards.
What do you think makes a great restaurant experience at Krispy Kreme?
- The customers are not waiting long in line for their orders.
- The restaurant is clean which includes the restaurant, kitchen, toilets, and outside the restaurant.
- The customer is greeted in a friendly manner.
- The product is fresh and served exactly the way the customer expects it.
What hours can you work?
- The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
- Let the interviewer know if you can work on weekends and holidays.
How do you feel about standing on your feet for long periods?
- Most restaurant jobs require you to work on your feet for long periods. If possible, let the interviewer know you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.
Other questions to be discussed in the Krispy Kreme Donut Team Member Interview
- They may ask for a drug test and a criminal background check as it is mentioned in the job description.
Questions to ask on a Krispy Kreme Team Member Interview
- What are characteristics you see in top-performing Team Members?
- What is the orientation process like?
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