Laura Secord Interview Questions

If you are looking for Laura Secord Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the interview.

Here we will discuss how to successfully answer Laura Secord Interview Questions.

Note these are practice questions, and we are not affiliated with the mentioned company or able to guarantee specific questions.

Laura Secord Interview Questions and Answers

1. Can you tell us about yourself?

• Talk about your hobbies, previous work experience, and education. If possible, focus more on your previous work experience and focus on any customer service experience you have.

2. What can you tell about Laura Secord?

• The company was started by Frank O’Connor in 1913 in Toronto.
• It is Canada’s largest and best-known seller of chocolates and also sells ice cream.
• There are over 120 stores across Canada.
• Laura Secord is considered a wartime hero in the war of 1812.

3. Why do you want to work for us?

• Mention you love the service and the product you get and because of this, you would be proud to represent them.

4. What is your greatest strength?

• The best way to respond to this question is to describe the skills and experience that you have which directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

5. What is your greatest weakness?

Customer Service Interview Questions

6. How would you deal with an upset customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.

7. How would you define excellent customer service?

• The staff is friendly and always willing to help the customer find what she needs.
• The customer is not waiting in line for long periods of time at checkout.
• The store has adequate inventory.

8. Why do you believe customer service is so important?

Great customer service can

• Increase customer loyalty
• Grow the amount of money each customer spends per visit
• Increase how often a customer buys from you
• Generate positive word-of-mouth about your business

9. Can you tell us about a time you went above and beyond for a customer?

Customers love when you go above and beyond for them which will, in turn, generate more business. Try and think of a time you went above and beyond for a customer.

Here are two examples

1. When I was a server at a restaurant we did not have a particular dessert. Luckily, the restaurant next door had it and I was able to get it for them.  
2. In my last job, I worked at a fast-food chain and a senior citizen at the restaurant had finished his meal.  It started to rain and he was worried as he did not have an umbrella. Luckily, I had an umbrella, so I walked him to his car sheltering him from the rain.

Additional Laura Secord Interview Questions

10. Where do you see yourself in five years?

• If going to college or university state what you would like to be doing after you finish.
• If you would like to stay at the company mention you would like a retail management career.

11. Why should I hire you?

The following tips are recommended when answering this question

• Be straightforward and confident about your abilities.
• Highlight the reasons why you are the right candidate.
• Be enthusiastic about why you want this job.
• Confirm your ability to work hard.

12. How do you feel about standing on your feet for long periods of time?

• If possible tell the interviewer you do not have a problem with this as most jobs in retail will require you to work on your feet for long periods of time. Try to wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

13. What motivates you?

Questions to ask at the end of the interview

14. Do you have any questions for us?

• What do you like best about working here? 
• How would you describe your ideal candidate for this position? 
• If I were to start tomorrow what would be my top priority? 
• What is the history of this position? 
• What about this position is the most important? 
• How would you measure my success, and what could I do to succeed in your expectations? 
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

See Also

• Job Search
• 101 Great Answers to the Toughest Interview Questions (affiliate)

Please note we cannot guarantee the questions asked during the interview as we are not affiliated with the company mentioned in this post. These practice questions are designed to increase confidence. Worknearyou.ca takes no responsibility for the success or failure of your interview.