17 Macy's Interview Questions [+Includes Best Answers]

Macy’s Interview Questions

If you are looking for Macy’s Interview Questions you have come to the right place.

We all know how stressful interviews can be.

However, with a little bit of preparation, you can ace the job interview at Macy’s

Here you will find how to successfully answer Macy’s Interview Questions.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Macy’s Interview Questions and Answers

1. Tell us about yourself?

It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work for Macy’s?

Mention you love the product and service you get at Macy’s and because of this, you would be proud to represent them.
State why you think Macy’s is better than its competitors.
Say you would like a job that keeps you active.

3. What is your greatest strength?

This question is an invitation to explain why you are the best-qualified candidate for this job!

The answer should be broken down into three parts

The Strength – state the strength
Proof of the strength – an example of how you have used this strength.
The strength’s relevance to THIS job.

4. What is your greatest weakness?

It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

Customer Service Interview Questions

7. How would you deal with an upset customer?

If the customer was upset because they could not find an item I would find it for them and not just point them in a general direction.
If the customer was unhappy with their product I would reference Macy’s Return Policy and see if they could return it.

8. How would you define excellent customer service?

The staff is friendly and always willing to help the customer find what he or she needs.
Customers are not waiting in line for long periods at checkout.
The store display is well-kept and presented with adequate inventory.

9. Why do you believe customer service is so important?

Great customer service can

Increase customer loyalty.
Grow the amount of money each customer spends per visit.
Increase how often a customer buys from you.
Generate positive word-of-mouth about your business.

Additional Interview Questions

10. Where do you see yourself in five years?

If going to college or university state what you would like to be doing after you finish.
Take a look at Macy’s career section and see a job you can see yourself doing in five years.

11. Why should I hire you?

Look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to show that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

12. What motivates you?

Possible answers are:

Do Say

Meeting deadlines, targets, or goals
Mentoring and coaching others
Learning new things
Coming up with creative ideas to improve something, or make something new
Working well as part of a team
Finding a way to solve a problem, or overcome a challenge

Don’t Say

Money
Employee Discounts

13. Why is there a gap in your resume?

The best approach when answering this question is to be honest because being truthful about your situation gives the employer a sense of your integrity and confidence.

14. Why did you leave your last job?

Let’s first discuss what not to say!

Do not say anything negative about your previous employer
Do not say for money.
The commute was too long.

Example

“I enjoyed my time at my last job, however, I have outgrown my current role and I am looking for new challenges.”

15. How did you find this job?

Interviewers ask this question because they want to hire someone specific in their job hunt.
Employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website and that you are happy to get the interview.
Note you have to be honest when answering this question as they may already know how you applied for this position.

16. What are your salary expectations?

This is a stressful question because if you ask for too much, you will not get the job, and if you ask for too little, they will happily underpay you.
Be sure to research salary expectations for your role before you go into the interview. There are plenty of sites that discuss salary ranges.
Ask about the salary range if you don’t know what to say. You can then counter with the high end of the range.
Note most entry-level jobs will pay minimum wage.

Questions to ask at the end of your interview

17. Do you have any questions for us?

Tip! Don’t be afraid to ask questions during the interview. Asking questions is important because it builds rapport between you and the interviewer.

What do you like best about working here?
How do you describe your ideal candidate for this position?
What about this position is the most important?
How do you measure my success, and what could I do to meet your expectations?
Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
What opportunities will I have to learn and grow?

Macy’s Interview Tips

If you are not applying for an entry-level position research salary ranges before you go into your interview.
If you have no work experience not to worry. Say you have been focusing on school and now you are anxious to prove yourself in the workforce.
Do not speak too fast as you will sound nervous.
Make good eye contact during the interview.

What to wear to a Macy’s Interview

Entry-Level Position

Dress business casually if you are interviewing for an entry-level position. Do not wear shorts and avoid wearing jeans.

Management Position

Dress formally or business casual if you are interviewing for a management position. Blazers and dark trousers are a safe choice, as well as wrap dresses for females. Avoid sportswear clothes.

Colors

Blue tells employers that you’re credible and trustworthy.
Black shows leadership and is great if you’re going for a senior position.
Red sends a message that you are assertive and will work well in a field like sales.
People consider wearing orange to a job interview unprofessional, linking it to being the worst color choice.

Macy’s Second Interview

If you get a second interview it will more than likely be with the manager. Study the above questions.
If possible, find out the manager’s name and search on the internet what their hobbies and interests are. If you have something in common you will bond well. Don’t mention that you searched for them online.