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Marriott Interview Questions

Interviews

Marriott Interview Questions
Marriott Interview

If you are looking for Marriott Interview Questions you have come to the right place.

We all agree interviews are stressful and competition is intense.

However, with a bit of preparation, you can ace the interview.

Here we will discuss how to successfully answer interview questions at Marriott Hotels.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Marriott Interview Questions and Answers

Tell us about yourself?

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

Why do you want to work at Marriott?

  • State you want to grow your career in hospitality and you feel you can learn a lot from a Fortune 500 company.
  • If you are applying for a customer-facing role state you have strong communication skills which will allow you to work well with customers and other co-workers.

What is your greatest strength?

  • The best way to respond to this question is to describe the skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

What is your greatest weakness?

Don’t Say

  • You don’t have a weakness
  • You can’t think of a weakness
  • Something unrelated to the job
  • Do not state a weakness that is critical for the job

Do Say

  • Something related to the job
  • Steps to improve your weakness
Example

My greatest weakness is I take criticism too personally. I have learned to resist overreacting and to reflect on what someone said. I have found that I have become a better employee when I learn from feedback.

Company Information

What can you tell us about Marriott Hotels?

About Marriott

  • Marriott International is an American multinational company that operates, franchises, and licenses lodging properties, including hotels, residential units, and timeshares.
  • J. Willard and Alice S. Marriott founded the hotel in 1927.
  • As of 2023, there are over 8,500 properties across 138 countries and territories.
  • They are a publicly-traded company and listed on the NYSE as MAR.
  • The head office is located in Bethesda, Maryland.
  • Marriott’s portfolio of brands includes The Ritz-Carlton, Courtyard, Residence Inn, and many more.
  • In 2016, Marriott announced the acquisition of Starwood Hotels and Resorts Worldwide.
  • Think you know a lot about Marriott? Take our Marriott Trivia and see how you do!

Additional Interview Questions

What is your dream job? 

  • The interviewer wants to determine if your career goals align with Mariott’s business objectives. Therefore, try to align your goals with the hospitality industry. Given Marriott’s significant presence as an organization, take a look at other job opportunities on its website and identify a position you can envision yourself in five years from now. This will demonstrate that you are a good fit for their organization.

How would you deal with an upset customer? 

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

Why should we hire you?

  • Have a second read of the job description and find the skills and experience required for the position.
  • Next, match the skills required for the job to your skill set.
  • Finally, reassure the interviewer you have the right skills.

What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

How did you hear about this position?

Possible answers are:

  • If someone you know works at Marriott and has informed you about the job, it is advisable to mention this to the interviewer, as that person is likely to provide you with a positive reference.
  • Say you saw that it was on Fortune magazine’s 100 best companies to work for and you were actively searching their site for positions.

What are your salary requirements? 

  • You can always flip this question and ask what is the range.
  • Michael R. Neece from Interview Mastery says if they ask you this question early it is best to delay the response as they are trying to screen you out.

How well do you handle working under pressure? 

  • I find stepping back and looking at my priorities and organizing them helps me perform well.
  • I am not afraid to ask for help and will always help others when they are overwhelmed.

What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

If you could be one animal what would it be?

Possible Answers are

  • Dogs show loyalty.
  • Ants are hard workers and team players.
  • Dolphins are smart.
  • Elephants are strong.
  • Gorilla is gentle but powerful, a good parent, and a good leader.

Questions to ask at the end of the Interview

Questions to ask on a Marriott Hotels Interview

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

Marriott Interview Tips

  • On their website, they say not to repeat details from your resume on your interview and they want to discuss what is not on your resume.
  • Bring extra copies of your resume.
  • Arrive 10 minutes early.
  • Turn off your smartphone.
  • Don’t speak too fast as you will be nervous.
  • Don’t speak too slow as you will sound boring.

Marriott Interview Attire

Entry-Level Position

Entry-Level Position

  • Dress business casually if you are interviewing for an entry-level position.  Do not wear shorts and avoid wearing jeans.
Management Position

Management Position

  • Dress formally or business casual if you are interviewing for a management position.  Blazers and dark trousers are a safe choice, as well as wrap dresses for females. Avoid sportswear clothes. 
Colors

Colors

  • Blue tells employers that you’re credible and trustworthy.
  • Black shows leadership and is great if you’re going for a senior position.

  • Red sends a message that you are assertive and will work well in a field like sales.

  • People consider wearing orange to a job interview unprofessional, linking it to being the worst color choice.

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