On the Border Interview Questions

Congratulations on getting an On the Border Interview.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the interview.

Here you will find On the Border Interview Questions and Answers.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

On the Border Interview Questions and Answers

Can you tell us about your previous work experience?

• If you have experience working in restaurants, working with customers, or preparing food now is the time to mention it.
• If this is your first job and you do not have any experience, tell them you have been focusing on school and now you are ready to prove yourself in the workforce.

Why do you want to work for On the Border Mexican Grill?

• State why it is better than the competition.
• Say you have great communication skills which will allow you to work well with the customer and other team members.
• Say you would like a job that keeps you active, and you will enjoy the challenge of working under pressure.

What is your greatest strength?

• I am a quick learner (this is a great answer because they will have to spend less time training you) or
• I work well under pressure (this is a great answer because all restaurants have their rush hour and you need to stay focused during this time)

What is your greatest weakness?

You want to answer this question in a way your greatest weakness does not impact your ability to work at On the Border Mexican Grill. Say something like:

• I am a workaholic and I neglect my friends and family or
• When I get caught up in my work I don’t take enough time for myself.

What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Company Information

What can you tell us about On the Border Mexican Grill?

• In October of 1982, they opened the first On The Border in Dallas, Texas.
• On the Border got started with one idea — Share Border-style food with the world.
• They offer popular menu items such as brisket quesadillas, crispy corn quesadillas, border sampler, spinach and mushroom quesadillas, empanadas, and grande fajita Nachos.

Customer Service Interview Questions

How would you deal with an upset customer?

• I would find out what is wrong with the customer. If it was the product I would offer to replace it (mention you would check with your manager first) it is important to keep the customer happy as an unhappy customer will never return.

Why is customer service so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

Can you tell us about a time you went above and beyond for a customer?

• Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
• Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Additional Interview Questions

Where do you see yourself in five years?

• If going to college or university state what you would like to be doing after you finish.
• Have a look at other On the Border jobs and find a position you can see yourself doing (this way you will not sound like a job hopper).

Why should On the Border Mexican Grill hire you?

• Look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to show that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

Why did you leave your last job?

Questions to ask at an On the Border Mexican Grill

• What do you like best about working here?
• How would you describe your ideal candidate for this position?
• What about this position is the most important?
• How would you measure my success, and what could I do to succeed in your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

On the Border Mexican Grill Interview Tips

• Arrive five minutes early
• Make good eye contact during the interview.
• Don’t speak too fast as you will sound nervous or too slow as you will sound boring.
• Like them on Facebook and, if possible, mention an item, you saw and wanted, as this will show you truly do like them.

On the Border Mexican Grill Interview Attire

• Dress formally or at the very least business casual.
• Remember you want to look like someone who can serve food so wear a limited amount of jewelry and if you have long hair wear it back.

See Also:

• Cook Interview Questions at On the Border Mexican Restaurant
• 101 Great Answers to the Toughest Interview Questions – Affiliate