Panda Express Interview Questions [+ Best Answers]

If you are looking for Panda Express Interview Questions you have come to the right place.

We can all agree that interviews are stressful and competition is intense.

However, with a little preparation, you can ace the Panda Express Job Interview.

Here you will read about how to successfully answer Panada Express Interview Questions and Panda Express Interview Tips.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Panda Express Interview Questions and Answers

Can you tell us about your previous work experience?

If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce.
Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda Express. Remember to review the job description and find an experience that relates to what they are looking for. Then tell the interviewer about your past related work experience.

Why do you want to work at Panda Express?

State that you love the product and the service you get at Panda Express and, because of this, you would be happy to represent them.
They will want to hire someone who is interested in their product so you can also prove you like Panda Express by liking them on Facebook and, if possible, stating a product or a special they had on their Facebook page.

What is your greatest strength?

I work well under pressure. This is a great answer because Panda Express will get very busy at certain times of the day and you will sound like someone who can be counted on to remain focused during this time.
I am a quick learner. This is a great answer as no company wants to spend many hours training their employees.

What is your greatest weakness?

It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

What hours can you work?

The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
Let the interviewer know if you can work on weekends and holidays.

Company Infomation

What can you tell us about Panda Express?

Panda Express began as Panda Inn. The first restaurant opened in 1973 in Pasadena California.
Panda Express specializes in American Chinese cuisine and offers chicken, beef, shrimp, and regional entrees.
They also offer sides, appetizers, desserts, and drinks.
They do not use MSG in their meals.
Panda Express Mission Statement: To deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.
Panda Express Values: Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.

Customer Service Interview Questions

How would you define excellent customer service?

The customer is not waiting long for their order.
Customers receive friendly service.
The restaurant is clean both inside and outside.
The product is made to order.

How would you deal with a difficult customer?

Listen and let the customer vent.
Show the customer you care.
Don’t blame the customer or the company.
Try to solve the problem or find someone who can.
Don’t make promises you can’t keep.
Finally, it is important not to take it personally. If you get upset you will take it on future customers.

Can you tell us about a time you went above and beyond for a customer?

Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.
Here’s another example: I worked at a fast-food chain in my last job. There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Additional Interview Questions

What would your previous boss say about you?

I work well under pressure.

Where do you see yourself in five years?

The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. Make sure you have an answer ready for this question because they will ask it.
Perhaps say you would like a career in restaurant management. If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express.

Why should I hire you?

Have a second read of the job description and find the skills and experience required for the position.
Next, match the skills required for the job to your skill set.
Finally, reassure the interviewer you have the right skills.

Questions to ask at the end of the interview

Do you have any questions for us?

What do you like best about working here?
How do you describe your ideal candidate for this position?
What about this position is the most important?
How do you measure my success, and what could I do to meet your expectations?
Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
What opportunities will I have to learn and grow?

Panda Express Shift Leader Interview Questions

Can you tell me about your previous experience in a leadership role?
Where do you see yourself in two years?
How do you motivate others?
How do you handle high-pressure situations or busy shifts?
What would you do if a team member was not performing well?
How do you handle conflicts or disagreements among team members?
What would you do if you noticed a team member consistently arriving late for their shift?
How do you prioritize tasks when multiple tasks need to be completed during a shift?
Tell me about a time when you had to train a new team member.

What to wear to a Panda Express Interview?

Dress formally if you are in a management-level interview. If you are applying for an entry-level position then dress business casual.
Don’t wear too much jewelry and if you have long hair wear it back.
If you have facial hair be sure to trim it.

Panda Express Background Check

Panda Express Hiring Process does a background check on potential employees.

See Also

Panda Express Interview Questions