If you are looking for Superstore Interview Questions you have come to the right place.
We all know interviews are stressful.
However, with a small amount of preparation you can ace the Superstore Interview.
Here you will find how to successfully answer Real Canadian Superstore Interview Questions.
Note these are practice questions, and we are not affiliated with the mentioned company or able to guarantee specific questions.
Superstore Interview Questions and Answers
1. Tell us about yourself?
- Talk about your hobbies, previous work experience, and education. Keep your explanation brief and to the point. They will want to know more about your previous work experience than anything else. If you have any customer service experience be sure to tell them about it.
2. Why do you want to work for Superstore?
- State you enjoy the product and service you get at Superstore and because of this, you would be proud to represent them.
- If going to university tell them and state you think working at Superstore is a great way to pay for university.
3. What is your greatest strength?
- The best way to respond to this question is to describe your skills and experience that directly correlate with the job you are applying for. Therefore review the job description and reassure the interviewer that you have the experience and skills to do the job.
4. What is your greatest weakness?
Don’t Say
- You don’t have a weakness
- You can’t think of a weakness
- Something unrelated to the job
- Do not state a weakness that is critical for the job
Do Say
- Something related to the job
- Steps to improve your weakness
Example
My greatest weakness is I take criticism too personally. I have learned not to overreact and think about what was said. I have found that I have become a better employee when I learn from feedback.
Company Information
5. What can you tell us about Superstore?
Interviewers ask this question to weed out applicants who are hoping to get an interview by randomly applying to hundreds of jobs. Instead, they want to meet with applicants who have done their research about the company. Here are a few facts about this company
About Superstore
- Superstore is owned by Loblaw Companies Ltd.
- The supermarket sells President Choice Products.
- Superstore mainly sells groceries but they are also noted for banking (PC Financial), gas stations, and drugstores.
Customer Service Interview Questions
6. How would go about telling a customer where a particular item is in the store?
- Make sure you walk them to the aisle and find the item for them. Don’t just point them to the location.
7. How would you deal with an upset customer?
- I would find out what is wrong with the customer. If it was the product I would offer to replace it (mention you would check with your manager first) it is important to keep the customer happy as an unhappy customer will never return.
8. How would you define excellent customer service?
- The customer is not waiting long at checkout.
- The grocery store is clean both inside and outside.
- Customers receive friendly and helpful service.
- The inventory is well stocked and supplied.
Additional Interview Questions
9. What hours can you work?
- Try to be flexible when answering this question. The more flexible you are with your hours, the better chance you will have of landing the job.
- State you understand if you need to work weekends and holidays.
10. Where do you see yourself in five years?
- If going to college or university state what you would like to be doing after you finish.
- Search other jobs at Superstore and find a position you can see yourself doing in five years.
11. Why should I hire you?
- I work hard, I am a quick learner, and I am punctual. (When Superstore first opened they would ask for attendance records of students to see they arrived to class on time so be sure to state you are punctual)
12. What motivates you?
Possible Answers are
Don’t Say
- Meeting deadlines, targets, or goals
- Mentoring and coaching others
- Learning new things
- Coming up with creative ideas to improve something, or make something new
- Working well as part of a team
- Finding a way to solve a problem, or overcome a challenge
Do Say
- Money
- Employee Discounts
Questions to Ask at the End of Your Interview
13. Do you have any questions for us?
Tip! Don’t be afraid to ask questions during the interview. Asking questions is important because it builds rapport between you and the interviewer.
- What do you like best about working here?
- How would you describe your ideal candidate for this position?
- What about this position is the most important?
- How would you measure my success and what could I do to succeed in your expectations?
- Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
- What opportunities will I have to learn and grow?
See Also
Please note we cannot guarantee the questions asked during the interview as we are not affiliated with the company mentioned in this post. These practice questions are designed to increase confidence. Worknearyou.ca takes no responsibility for the success or failure of your interview.