Red Lobster Interview Questions

Congratulations on getting a Red Lobster interview.

We can all agree interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the Red Lobster job interview.

Here you will find how to successfully answer frequently asked Red Lobster Interview Questions.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Red Lobster Interview Questions and Answers

1. Can you tell us about your previous work experience?

• Highlight any customer service or restaurant experience you’ve had. Keep your answer short and to the point.
• If this is your first job, don’t worry as Red Lobster hires many people without experience. Say that you have been focusing on school and now you are anxious to prove yourself in the workforce.

2. Why do you want to work for Red Lobster?

• Tell the interviewer that you enjoy the product and service you get at Red Lobster and because of this, you would be happy to represent them.
• If going to college or university state, you think working at Red Lobster is a great way to pay for school.

3. Why should we hire you?

• Your answer depends on the position you are applying to.  For example, if they are looking to hire a host/hostess then they will want someone with good communication skills and the ability to make the customers feel welcome.  If you are applying for the position of line cook, then you will want to state you have excellent teamwork skills and the ability to work well under pressure.

4, What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Red Lobster Company Information

5. What can you tell us about Red Lobster?

Interviewers ask this question to weed out applicants who are hoping to get an interview by randomly applying to hundreds of jobs. Instead, they want to meet with applicants who have done their research about the company. Here are a few facts about this company

About Red Lobster

• Red Lobster is an American restaurant chain famous for serving fresh seafood.
• Their menu consists of appetizers, shrimp, lobster, crab, fish, chicken & steak, lunch, soups & sides, kids menu, biscuits, and desserts and beverages.
• The first restaurant opened in 1968 in Lakeland Florida.
• The headquarters are in Orlando Florida.
• Video – The Truth About Red Lobster by Mashable.
• Golden Gate Capital is the parent company of Red Lobster. Golden Gate Capital is also the parent company of California Pizza Kitchen and Bob Evans.

Strengths and Weakness Questions

6. What is your greatest strength?

• I work well under pressure. This is a great answer as you will sound prepared for the Red Lobster rush hour.
• I am a quick learner. This is another great answer because Red Lobster will spend less time training you.

7. What is your greatest weakness?

• It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
• When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

Customer Service Interview Questions

8. How would you deal with a difficult customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.
• Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

9. What does excellent customer service mean to you?

• The customer is not waiting long for their order.
• Customers receive friendly service.
• The restaurant is clean both inside and outside.
• The product is made to order.

10. Can you tell us about a time you went above and beyond for a customer?

• Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
• Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Additional Red Lobster Interview Questions

11. How do you feel about standing for long periods?

• Most restaurant jobs require you to work on your feet for long periods. If possible, let the interviewer know you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

12. How was your attendance at your last job?

• Be honest when answering this question as the interviewer may check references.
• Emphasize that you understand the importance of starting your shift on time.

13. If you could be one animal what would it be?

Possible Answers are

• Dogs show loyalty.
• Ants are hard workers and team players.
• Dolphins are smart.
• Elephants are strong.
• Gorilla is gentle but powerful, a good parent, and a good leader.

Additional Interview Questions Continued

14. What would your previous boss say about you?

• My attention to detail (this is a great answer if you are in food preparation) or
• My ability to work under pressure (as Red Lobster can get extremely busy)

15. Where do you see yourself in five years?

• Check out other jobs at Red Lobster if you don’t know what to say.
• If you are going to school say what you plan on doing when you finish.

16. What motivates you?

Questions to ask on a Red Lobster Interview

17. Do you have any questions for us?

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

See Also

• 101 Great Answers to the Toughest Interview Questions (affiliate)
• The Interview Checklist
• General Interview Q&A
• The Behavioral Interview
• Interview Tips
• Search for Jobs