Congratulations on getting an interview at a restaurant. There are common interview questions you must know regardless if you are interviewing for a server, cook, or hostess position. Also, it is no secret that restaurants are a busy place to work so make sure you appear energetic. Finally, communication is key so do not speak to fast as you will sound nervous. Below are frequently asked Restaurant Interview Questions and Answers.
Interview Questions at a Restaurant
Tell us about yourself?
- Talk about your hobbies, previous work experience, and education. Keep your explanation brief and to the point.
Tell us about your previous work experience?
- Restaurants will want someone who has worked well in a team, worked in a fast paced environment and has great communication skills. If you have experience in all of the above state it.
- If this is your first job not to worry. Just tell them you have been focusing on school and now you are anxious to prove yourself in the workforce. Restaurants hire lots of first time workers.
What can you tell us about this restaurant?
- Be sure to do your research on the web about the company. Be sure to learn their menu and know their product. Find out if they play an important role in the community by sponsoring charities.
Why do you want to work for us?
- Now is your chance to flatter them. State you love the product and the service (be familiar with their product).
- If it is a chain find out if they are in a top employers list.
- Again find out if they sponsor any charities which are another reason to be proud to work for this employer.
- Say you enjoy the challenge of working in a fast paced environment.
What is your greatest strength?
- I am a quick learner (this is a great answer because they will have to spend less time training you)
- I work well under pressure (this is a great answer because all restaurants have their rush hour and you need to stay focused during this time)
What is your greatest weakness?
You want to answer this question in a way your greatest weakness does not impact your ability to work at the restaurant. Say something like:
- I am a workaholic and I neglect my friends and family or
- When I get caught up in my work I don’t take enough personal time for myself.
How would you deal with an upset customer?
- I would find out what is wrong with the customer. If it was the product I would offer to replace it (say you would check with your manager first) it is important to keep the customer happy as an unhappy customer will never return.
- If the customer was upset because of the wait time I would listen to what they have to say and apologize.
Where do you see yourself in five years?
This question is designed to see if you have goals but, more importantly, to see if you a good fit for the restaurant. For example, a career in restaurant management will say you want to stay in this industry.
- If going to college or university state what you would like to be doing after you finish but try and see if you can relate your degree to a job in the restaurant industry.
Why should I hire you?
- I work hard, I am a quick learner, and I am punctual.
Do you have any questions for us?
Most restaurant interview questions will ask if you have any questions for us. Below are some questions I recommend:
- What kind of training will I receive?
- What type of advancement can your top employees receive?
- What do you like best about working here?