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Sears Interview Questions

Interviews

Sears Interview Questions
Sears Interview Questions

Congratulations on getting a Sears Interview.

We can all agree interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the Sears Interview.

Here we will discuss how to successfully answer Sears Interview Questions.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Sears Interview Questions and Answers

1. What can you tell us about Sears?

  • Sears is a large retail store located in Mexico, Canada, and the United States.
  • Richard Sears founded Sears in 1886 in Minneapolis.
  • In 1887, Sears moved its headquarters to Chicago IL.
  • Kmart purchased Sears in 2005.

2. Why do you want to work for Sears?

  • Mention you like the products and the service you get at Sears and because of this, you would be proud to represent them.

3. Why should I hire you?

  • Have a look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to demonstrate that you are the solution to the employer’s problem (a vacancy n their team), and that you are the best person for the role.

4. Where do you see yourself in five years?

  • Answering this question correctly is important as it shows you have ambition and are goal-oriented. Your career goals should be aligned with Sears’s business objectives. For example, stating you would like to see yourself in fashion or retail will make you sound like your career goals are aligned with their line of business.

5. What is your greatest strength?

  • The best way to respond to this question is to describe the skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

6. What is your greatest weakness?

Seek recommends choosing something that you’ve already taken steps to improve, but isn’t mission-critical to the role.

Try to choose something that is not required to work at Barnes and Noble and that you have taken steps to improve.

For example,

  1. “I’m scared of public speaking.”
  2. “I’m self-critical.”
  3. “I don’t delegate enough.”

They also recommend the worst answers are

  1. “I’m a workaholic”
  2. “I’m a perfectionist”
  3. “I don’t have any weaknesses”

7. How would you deal with an upset customer? 

  • If the customer was upset because they could not find an item would find it for them and not just point them in a general direction.
  • If the customer was upset with the product I would see if I can replace it after referencing the return policy.

8. Questions to ask on a Sears Interview?  

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

See Also

1 Comment

  1. Jennifer on January 29, 2014 at 2:10 pm

    These interview tips were extremely helpful in preparing me for my recent Sears interview!

    I wanted to add to this amazing resource by including some additional questions that were asked:
    1) What would you do if you caught a fellow employee shoplifting?
    ~ The key here seemed to be that you would try to talk to the employee and that you would notify loss-prevention (security) and management.

    2) Tell us about a positive customer service experience you’ve had.
    ~ I talked about going the extra mile for a customer (ie. taking them to the item they are looking for, rather than merely pointing them in the right direction.)

    3) Tell us about a negative customer service experience and what you did to fix it.
    ~ In my previous civil service position I attended a customer service training and they talked about the principle that “customers want to know how much you care before they care how much you know.” I gave an example of when I have done this with a customer.

    Note: my interview was for the holiday season. They were hiring a number of people. They did a group interview with us. Some people let their nerves get the best of them in a large group. Try not to get to caught up in other people’s answers. Focus on what YOU have to offer the company and the experiences you’ve had that apply to the question at hand.

    Good luck!!