Shoppers Drug Mart Interview

Congratulations on getting a Shoppers Drug Mart Interview.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the interview.

Here we will discuss how to successfully answer Shoppers Drug Mart Interview Questions.

Note these are practice questions, and we are not affiliated with the mentioned company or able to guarantee specific questions.

Shoppers Drug Mart Interview Questions

1. Can you tell us about yourself?

• It’s okay to talk about your hobbies and interests but keep it brief. Try and focus on related work experience. Remember having related work experience will put you ahead of the competition.

2. Why do you want to work at Shoppers Drug Mart?

• State you are a people person and enjoy working with customers.
• Say you enjoy the challenge of working under pressure.
• Mention you enjoy the products and the service you get at Shoppers and because of this, you would be happy to work for them.

3. How do you feel about standing on your feet all day?

• If possible tell the interviewer you do not have a problem with this as most jobs in retail will require you to work on your feet for long periods of time. Try to wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

4. Where do you see yourself in five years?

• If you don’t know what to say, have a look at other jobs at Shoppers and find a position you can see yourself doing in five years.  This will make you sound like you are not a job hopper and it is worthwhile training you.

Company Information

5. What can you tell us about shoppers?

• Murry Koffer a Toronto Pharmacist founded Shoppers in 1962.
• There are more than 1200 Shoppers Drugmarts in Canada.
• In 2011, they had  $10.5 billion in sales
• Shoppers are the number 1 provider of pharmacy products.
• In 2013, Shoppers was acquired by Loblaw Companies.

Customer Service Interview Questions

6. How would you deal with an upset customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.
• If the customer was upset because of the product see if they can return it by referencing the Shoppers Drug Mart return policy.

7. How do you define excellent customer service?

• The staff is friendly and always willing to help the customer find what she needs.
• The customer is not waiting in line for long periods of time at checkout.
• The store has adequate inventory.

8. Why do you believe customer service so important?

Great customer service can

• Increase customer loyalty
• Grow the amount of money each customer spends per visit
• Increase how often a customer buys from you
• Generate positive word-of-mouth about your business

Additional Shoppers Drug Mart Interview Questions

9. Why should I hire you?

• Look at the job description you are applying for and look at the desired qualifications and required qualifications. These qualification sections will list the reasons why they should hire you.

10. What hours can you work?

• Try to be flexible when answering this question. The more flexible you are with your hours, the better chance you will have of landing the job.
• State you understand if you need to work weekends and holidays. 

11. Why did you leave your last job?

12. Why is there a gap in your resume?

• Honesty is the best approach when answering this question.  Being honest about your situation gives the employer a sense of integrity and confidence.

13. What motivates you?

Questions to ask at the end of the interview

14. Do you have any questions for us?

• What do you like best about working here? 
• How would you describe your ideal candidate for this position? 
• If I were to start tomorrow what would be my top priority? 
• What is the history of this position? 
• What about this position is the most important? 
• How would you measure my success, and what could I do to succeed in your expectations? 
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

Shoppers Drug Mart Cashier Interview Questions

Here are our recommended questions for cashier

1. Why do you want to be a cashier?
2. What experience do you have?
3. What hours can you work?
4. How do you feel about standing for long periods of time?
5. How would you define excellent customer service?

Shoppers Drug Mart pharmacy Assistant Interview Questions

1. What do you know about our pharmacy and the services we offer?
2. Can you describe your previous experience in a pharmacy or related healthcare setting?
3. How do you prioritize tasks and handle multiple responsibilities in a busy environment?
4. What do you understand about patient confidentiality and how would you maintain it in this role?
5. How would you handle a situation where a patient has questions about their medication, and the pharmacist is busy with other customers?

Shoppers Drug Mart Interview Attire

When choosing what to wear to a drug store interview, it’s important to present yourself in a professional and well-groomed manner. Your appearance can make a positive first impression and show that you take the interview seriously. Here are some guidelines for appropriate attire:

• Business Casual: Drug stores typically have a professional but slightly relaxed dress code. A safe bet is to dress in business casual attire. This usually includes dress slacks or khakis, a collared shirt or blouse, and closed-toe shoes.
• Grooming: Ensure that you are well-groomed and clean. Pay attention to personal hygiene, and make sure your hair is tidy. If you have facial hair, keep it neat and trimmed.
• Avoid Casual or Trendy Clothing: Avoid wearing jeans, t-shirts, sneakers, or overly casual clothing. Also, stay away from clothing with offensive or controversial slogans or graphics.

See Also

• Job Search
• 101 Great Answers to the Toughest Interview Questions (affiliate)

Please note we cannot guarantee the questions asked during the interview as we are not affiliated with the company mentioned in this post. These practice questions are designed to increase confidence. Worknearyou.ca takes no responsibility for the success or failure of your interview.