Smitty's Interview Questions
Smitty’s Interview Questions

If you are looking for Smitty’s Interview Questions you have come to the right place.

We can all agree interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the Smitty’s Job Interview.

Here we will discuss how to answer Smitty’s Interview Questions successfully.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Smitty’s Interview Questions and Answers

1. Can you tell us about yourself?

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work at Smitty’s

  • I always get great service and great products at Smitty’s and because of this, I would be proud to represent them.
  • If going to university tell them you think it is a great way to pay for university.

3. Where do you see yourself in five years?

  • If you are going to university tell them what you plan on doing after you finish.
  • If you would like to stay at Smitty’s tell them you would like to be in restaurant management.

4. Why should I hire you?

  • Say you are punctual and understand how important it is for me to start your shift on time.
  • State you are a hard worker.
  • Mention you have excellent communication skills.
  • Finally, say you work well as an individual or team player.

Smitty’s Company Information

5. What can you tell us about Smitty’s?

  • Smitty’s is Canada’s largest restaurant chain.
  • Smitty’s offers a diverse menu consisting of buttermilk pancakes, waffles, omelets, salads, sandwiches, steaks, and pastas.
  • The first Smitty’s restaurant was opened in Calgary Alberta in 1960.

Customer Service Interview Questions

6. How would you deal with an upset customer?

  • If the customer was upset with the food I would offer to replace it.  Mention you understand how important it is to keep the customer happy as an unhappy customer will never return.

7. Tell us about a time you went above and beyond for a customer?

  • Perhaps a customer had children and you gave the kids a tour of the kitchen or maybe there was an item not on the menu and you went to a different restaurant to get it.  These are good examples but you need to come up with your own.

8. How would you define excellent customer service?

  • The customer is not waiting long for their order.
  • Customers receive friendly service.
  • The restaurant is clean both inside and outside.
  • The product is made to order.

Additional Interview Questions

9. What is your greatest weakness?

  • It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
  • When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

10. What is your greatest strength?

This question is an invitation to explain why you are the best-qualified candidate for this job!

The answer should be broken down into three parts

  1. The Strength – state the strength
  2. Proof of the strength – an example of how you have used this strength.
  3. The strength’s relevance to THIS job.

11. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

Questions to ask at the End of the Interview

12. Do you have any questions for us?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

See Also

*Please note we cannot guarantee specific questions asked during the interview. Also, note that we are not affiliated with the company mentioned in this post.