Swiss Chalet Interview Questions
Swiss Chalet Interview Questions

Congratulations on getting a Swiss Chalet Interview.

We can all agree interviews are stressful and competition is fierce.

However, with a little bit of preparation, you can ace the interview at Swiss Chalet.

Here we will discuss how to answer frequently asked Swiss Chalet Job Interview Questions.

Swiss Chalet Interview Questions and Answers

1. Tell us about yourself?

  • It’s okay to talk about your hobbies and interests but keep it brief. Try and focus on related work experience. Remember having related work experience will put you ahead of the competition.

2. What can you tell us about Swiss Chalet?

Interviewers ask this question to weed out applicants who are hoping to get an interview by randomly applying to hundreds of jobs. Instead, they want to meet with applicants who have done their research about the Swiss Chalet. Here are a few facts about this company

About Swiss Chalet

  • The first restaurant was opened in Toronto in the 1950s.
  • Swiss Chalet is famous for its rotisserie chicken.
  • The restaurant is also famous for its Chalet Sause which is used to dip chicken, fries, ribs, rolls, perogies, or spring rolls.
  • The parent company is Cara Operations Limited.
  • Swiss Chalet has apps for both Android and Apple.
  • Customers are able to order takeout or delivery using online or on their smartphones.
  • Every Christmas Swiss Chalet offers the Festive Special.  The Festive Special adds stuffing, cranberry sauce, and a five-pack of Lindt chocolate truffles to their quarter and full chicken dinners.

3. Why do you want to work at Swiss Chalet?

  • Mention you love the product and the service you get and because of this, you would be happy to represent them.
  • Say you would be proud to work for a company that is so committed to animal welfare.

4. What is your greatest strength?

  • I am a quick learner (this is a great answer because they will have to spend less time training you)
  • I work well under pressure (this is a great answer because all restaurants have their rush hour and you need to stay focused during this time)

5. What is your greatest weakness?

  • You should not deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family).  State a weakness that is required for the role but not a dealbreaker if you don’t have it.
  • When you state your weakness make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and I have enrolled in a public speaking class to overcome my fear.

6. How would you deal with an upset customer?

  • I would find out what is wrong with the customer. If it was the product I would offer to replace it (mention you would check with your manager first) it is important to keep the customer happy as an unhappy customer will never return.

7. Where do you see yourself in five years?

No Swiss Chalet Interview Questions list would be complete without this question.  This question is designed to see if you have goals and to see if you are the right fit.

  • If going to college or university state what you would like to be doing after you finish but try and relate your study the restaurants business objectives.
  • If you would like to stay at Swiss Chalet state you can see yourself in a restaurant management position or perhaps become a chef.

8. Why should I hire you?

The site best-job-interview.com recommends the following tips when answering this question

  • Be straightforward and confident about your abilities.
  • Highlight the reasons why you are the right candidate.
  • Be enthusiastic about why you want this job.
  • Confirm your ability to work hard.

9. What hours can you work?

  • The more flexible you are with your hours, the better chance you have of getting hired, so be flexible!
  • If possible, let the interviewer know that you can work on weekends and/or holidays.

10. Tell me about a time you went above and beyond for a customer?

  • Customers love when you go above and beyond for them which will, in turn, generate more business. Try and think of a time you went above and beyond for a customer. For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. Luckily the restaurant next door had it and I was able to get it for the customer.   
  • Here’s another example: in my last job I worked at a fast-food chain.  There was a senior citizen at the restaurant and he had finished his meal.  It started to rain and he was worried, as he did not have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

11. Do you have any questions for us?

  • What do you like best about working here?
  • How would you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How would you measure my success and what could I do to succeed in your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

Please note we cannot guarantee the questions asked during the interview as we are not affiliated with the company mentioned in this post. These practice questions are designed to increase confidence. Worknearyou.ca takes no responsibility for the success or failure of your interview.