Congratulations on getting an interview at TD Bank. The TD Bank Hiring Process consists of applying on their website, getting a request for an interview by phone or by email, and then interview. TD bank usually interviews twice. Here you will find frequently asked TD Canada Trust Interview Questions and Answers.
TD Bank Interview Questions
Tell us about your previous work experience?
You need to reread the job description and find the experience they are looking for. Then match the experience you have to the experience mentioned in the job description. Suppose I was applying to the position of teller. I would be sure to mention any customer service experience I have!!!
What can you tell us about TD Bank?
TD Bank is a Fortune 500 company
TD Bank one of Canada’s largest banks.
In addition, to banking TD also specializes in investment banking and insurance.
The bank was created on February 1st, 1955 with the merger of Bank of Toronto and The Dominion Bank which were founded in 1855 and 1869, respectively.
Why do you want to work for TD Canada Trust?
If you are applying for a teller position tell them you enjoy working with customers.
State that with TD Bank being a Fortune 500 company you think there will be a great opportunity for career growth.
TD Bank is considered one of the top 10 places to work according to the Financial Post.
What is your greatest strength?
I work well under pressure. This is a great answer if you are a teller because you will appear to work well during TD Banks rush hour.
I am a quick learner. This is a great answer for any position at TD Bank because it means they will spend less time training you.
What would your previous boss say about you?
I work with great speed and accuracy.
I provide great attention to detail.
What is your greatest weakness?
You want to answer this question in a way your greatest weakness does not cost you the job. Say something like
I don’t take enough personal time for myself when I get caught up in my work?
When I get caught up in my work I don’t take enough time for myself.
Where do you see yourself in five years?
Take a look at other banking jobs and find a position you can see yourself doing in five years. If you say you want to stay in the banking industry you will sound like a good fit for TD Bank.
Why should I hire you?
I am a quick learner
I am good with people
I am a hard worker
I am loyal (don’t say this if you keep changing jobs)
I am punctual
How would you deal with an upset customer?
First I would listen and find out what is wrong with the customer. If they were upset because of long lineups I would apologize for the delay. If they were upset because of one of the products I would answer any questions they have or refer to someone who can. I feel the customer is always right and it is important to keep them happy as unhappy customers will not return.
How would you define great customer service?
The staff is knowledgeable in their field. The service is fast and accurate.
Questions to ask on a TD Bank Interview?
What type of advancement can TD Banks top performers expect?
What do you like best about working at TD Bank?
What type of training will I receive?