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TGI Fridays Interview

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TGI Fridays Interview Questions
TGI Fridays Interview Questions

If you are looking for TGI Fridays Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the TGI Fridays Interview.

Here we will discuss how to successfully answer TGI Fridays Interview Questions.

Interview Questions by Role

TGI Fridays Interview Questions and Answers

1. What can you tell us about TGI Fridays?

Interviewers ask this question to weed out applicants who are hoping to get an interview by randomly applying to hundreds of jobs. Instead, they want to meet with applicants who have done their research about the company. Here are a few facts about this company

About TGI Fridays

  • TGI Fridays is an American restaurant chain focusing on primarily American cuisine and casual dining.
  • The restaurant was founded on March 15, 1965
  • The first TGI Friday’s was opened in Manhattan followed by a second location in Memphis Tennessee.
  • TriArtisan Capital Advisors is the owner of TGI Fridays.
  • TGI Friday’s is a global company and in the United Kindom, the restaurant is called Fridays.

2. Why do you want to work for TGI Fridays?

  • Say you love the product and the service you get at TGI Fridays and because of this, you would be proud to represent them.
  • Say you read their corporate responsibility page and you admire their dedication to improving their supply chain by sourcing chicken, pork, seafood, and beef.
  • If you are going to college tell them you think working at TGI is a great way to pay for school.

3. Where do you see yourself in five years?

  • If you see yourself staying at TGI Friday’s state you would like to see yourself in a management position.  TGI Fridays has kitchen management, restaurant management, and general manager positions.
  • If you are going to college state what you see yourself doing when you finish.

4. What does TGIF mean?

  • Thank God it’s Friday.

5. Why should I hire you?

  • Have a second read of the job description and find the skills and experience required for the position.
  • Next, match the skills required for the job to your skill set.
  • Finally, reassure the interviewer you have the right skills.

6. How would you deal with an upset customer?

  • Mention you would find out what is wrong with the customer.  If it was the product, mention you would offer to replace it (after checking with the manager).  Mention your goal is to have the customer leave happy as an unhappy customer will never come back.

7. What salary are you looking for? 

  • Odds are you will get paid minimum wage but you can always flip the question and ask, “Do you mind if I ask what is the salary range?”  When told the range you can counter with the high end of the range.

8. What is your greatest strength?

  • The best way to respond to this question is to describe the skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

9. What is your greatest weakness?

Don’t Say

  • You don’t have a weakness
  • You can’t think of a weakness
  • Something unrelated to the job
  • Do not state a weakness that is critical for the job

Do Say

  • Something related to the job
  • Steps to improve your weakness
Example

My greatest weakness is I take criticism too personally. I have learned to resist overreacting and to reflect on what someone said. I have found that I have become a better employee when I learn from feedback.

10. Do you have any questions for us?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

Does TGI Fridays Drug Test?

  • TGI Fridays do not drug test.

Server Interview Questions

Why do you want to be a server?

  • Say you feel you would enjoy the challenge of working in a fast-paced environment.
  • Say you enjoy meeting new people. and will work well with guests.

What previous work experience do you have?

  • It is best to state any related experience to the restaurant industry rather than non-related experience. So if you have experience working in a restaurant, working with customers, or experience using a POS say that first.

Why should we hire you as a server?

For this question, you want to reread the job description, find key skills they are looking for, and match those skills to your own. Below is a sample T.G.I. Friday’s job description which I will show the skills they are looking for:

  • Greets Guests builds rapport and ensures an enjoyable, quality dining experience (skill required: communication skills)
  • Build rapport. Ask questions to identify the experience the guests want (skill required: listening skills).
  • Learn TGIF menu and beverages, expertly recommends and up-sells on items (skill required: quick learner)
  • Promptly and accurately takes food and beverage requests from guests (skill required: works well under pressure)

A possible answer to this question is

  • Say you have excellent communication skills, and will always greet guests in a welcoming manner and quickly build rapport.
  • Mention you are a good listener which will allow you to listen to the customer and meet their needs.
  • State you are a quick learner and will be able to learn the features and menu items quickly.
  • Finally, say you work well under pressure and will be able to promptly take guests’ orders and handle any rush hours the restaurant receives.

How would you deal with an upset customer?

  • Say you would give the customer my full attention and make sure they feel they are being listened to.
  • Say you would do whatever it takes to keep the customer happy as an unhappy customer eliminates the chance for repeat business.

How would you fill the downtime in this job?

  • I would ask other servers if they need any help.
  • If there was any cleaning to be done I would help out with that task also.

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