If you are looking for The Body Shop Interview Questions you have come to the right place.
We can all agree interviews are stressful and competition is intense.
However, with a small amount of preparation you can ace The Body Shop Interview.
Here we will discuss how to successfully answer The Body Shop Interview Questions.
Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.
The Body Shop Interview Questions and Answers
1. Can you tell us about your previous work experience?
- If this is your first job tell them you have been focusing on your school and now you are anxious to prove yourself in the workforce.
2. Why do you want to work for Body Shop?
- State you like the products and the service you get and because of this, you would be proud to represent them.
- Mention you like the fact that Body Shop is against animal testing.
- Say why you believe The Body Shop is better than its competitors.
3. What is your greatest strength?
- I work well with people or I am a people person. This is a great answer at the Body Shop because you will constantly be dealing with people.
- If you don’t think your most significant strength is your people skills why not state you are a quick learner? The Body Shop will have to spend less time training you if you can learn quickly.
4. What is your greatest weakness?
- It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
- When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.
Company Information
5. What can you tell us about Body Shop?
About The Body Shop
- The Body Shop is a natural and ethical beauty brand, with over 3,000 stores in over 65 markets worldwide.
- The first Body Shop was opened in Brighton England in 1976.
- The body shop’s parent company was L’Oreal but sold to a Brazilian cosmetics company called Natura.
6. Who are the competitors of the Body Shop?
- Several of the Body Shop’s competitors include Lush, Sephora, and Bath and Body Works.
Customer Service Interview Questions
7. How would you deal with an upset customer?
- Listen and let the customer vent.
- Show the customer you care.
- Don’t blame the customer or the company.
- Try to solve the problem or find someone who can.
- Don’t make promises you can’t keep.
- Finally, one must not take it personally. If you get upset, you will take it out on future customers.
8. Why do you believe customer service is so important?
Great customer service can
- Increase customer loyalty.
- Grow the amount of money each customer spends per visit.
- Increase how often a customer buys from you.
- Generate positive word-of-mouth about your business.
9. How would you define excellent customer service?
- The staff is friendly and always willing to help the customer find what he or she needs.
- Customers are not waiting in line for long periods at checkout.
- The store display is well-kept and presented with adequate inventory.
Additional Interview Questions
10. What would your previous boss say about you?
- I work well under pressure. When Body Shop gets extremely busy you will sound prepared for the rush.
11. Where do you see yourself in five years?
- If you are going to college or university state what you plan on doing after you finish.
- If you want to stay at the Body Shop state you would like a career in retail management.
12. Why should I hire you?
- Have a second read of the job description and find the skills and experience required for the position.
- Next, match the skills required for the job to your skill set.
- Finally, reassure the interviewer you have the right skills.
13. What hours can you work?
- The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
- Let the interviewer know if you can work on weekends and holidays.
14. How was your attendance at your last job?
- Be honest when answering this question as the interviewer may check references.
- Emphasize that you understand the importance of starting your shift on time.
Questions to ask at the end of the interview
15. Do you have any questions for us?
The best interview questions are the ones that emerge from the conversation during the interview. However, one should have prepared questions just in case.
Below are some prepared questions that would be good for The Body Shop Interview
- What hours will I work?
- How would you describe your ideal candidate for this position?
- If hired, what training will I receive?
- What do you like best about working here?
- How would you measure my success, and what could I do to meet your expectations?