Travelodge is a famous hotel located throughout the world. Below you will find frequently asked Travelodge Interview Questions and Answers.
Travelodge Hotel Interview Questions
Tell us about your resume?
- Have a second read of the job description and find the experience they are looking and then state your related work experience.
Please tell us why you want to work about Travelodge?
- State you love the service and the product you get when staying there.
- Say you feel the company has a great reputation (follow up with a specific example you found on a customer review site).
- State you want to work in the hospitality/hotel industry and you feel working at Travelodge is a great place to grow and learn in your career.
What can you tell us about the Travelodge?
- The franchise was started by Scott King.
- The first hotel called the King’s Auto Court, and it was built to service the World’s Fair in San Diego.
- The success of the first hotel started a franchise.
- The first Travelodge was opened in 1940.
- The company’s mascot is a sleepy bear.
- They participate in Wyndham Rewards loyalty program.
- Wyndham Hotel Group is their parent company.
- Participating hotels offer delicious Bear Bites continental breakfast.
- Travelodge offers free WiFi.
How would you define great customer service?
- Going out of your way to the customer such as getting them event tickets to even simple things such as giving them an extra pillow, more bathroom amenities, to local dining suggestions.
Where do you see yourself in five years?
- Since Travelodge is owned by Wyndham Hotel Group so there are plenty of opportunities to grow your career. Have a look at a job you could see yourself doing in five years.
- It is great if you have goals of your own, but keep in mind this question is designed to see if you are a good fit for the company. So if you say you would like a career in hotel management you will sound like a great candidate for Travelodge.
How would you deal with an upset customer?
- I would stop what I am doing and give him my full attention.
- Then I would see if I can fix his/her complaint.
- Finally, I would note the complaint and show it to my manager to make sure this issue never happens again.
Questions to ask the employer?
- Why the position open? What did the previous employee do well? Would can he/she improve on?
- Make good eye contact during the interview.
- Have good posture as it will prevent you from mumbling.
- Don’t speak too fast as you will sound nervous or to slow as you will sound boring.