Waffle House Interview Questions
Waffle House Interview Questions

If you are looking for Waffle House Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with preparation, you can ace the Waffle House Job Interview.

Here we will discuss how to answer frequently asked Waffle House Interview Questions.

Waffle House Interview Questions and Answers

1. Tell us about yourself.

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work for the Waffle House?

  • If you are going to college state you think working at the Waffle House will be a great way to pay for school.
  • State what you like about the restaurant. Perhaps mention how you enjoy the product or the customer service you receive and because of this, you would be proud to represent them.

3. What is your greatest strength?

  • I am a quick learner (this is a great answer because they will have to spend less time training you) or
  • I work well under pressure (this is a great answer because all restaurants have their rush hour and you need to stay focused during this time)

4. What is your greatest weakness?

  • Don’t deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family).  State a weakness required for the role but not a dealbreaker if you don’t have it.
  • When you state your weakness make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and have enrolled in a public speaking class to overcome my fear.

5. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

Company Information

6. What can you tell us about the Waffle House?

  • In addition to breakfast, the Waffle House offers a lunch and dinner menu.
  • Waffle House is famous for its signature items including Bert’s Chili, Alice’s Iced Tea, Walts Soup, and their coffee.
  • The Waffle House began in 1955.
  • The Waffle House is open 24 hours a day 365 days a year.
  • The headquarters are in Norcross Georgia.
  • The Waffle House has over 2100 restaurants.

7. Who are the Waffle House’s competitors?

  • Competitors include IHOP, and Denny’s. Dunkin’, and McDonald’s.

Customer Service Interview Questions

8. How would you deal with an upset customer?

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

9. How would you define excellent customer service?

  • The customer is not waiting long for their order.
  • Customers receive friendly service.
  • The restaurant is clean both inside and outside.
  • The product is made to order.

10. What does great customer service mean to you?

Great customer service can

  • Increase customer loyalty
  • Grow the amount of money each customer spends per visit
  • Increase how often a customer buys from you
  • Generate positive word-of-mouth about your business

Additional Interview Questions

11. Where do you see yourself in five years?

Remember having career goals shows you are ambitious!

  • If you are going to college state what you would like to do when you are finished.
  • If you don’t know what to say, state you would like to get into restaurant management (this will make you sound like a good fit for the Waffle House).

12. How do you feel about standing on your feet for long periods?

  • Most restaurant jobs require you to work on your feet for long periods. If possible, let the interviewer know you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

13. Why should I hire you?

  • Look at the job description and find key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required for the position. Note your answer needs to demonstrate that you are the solution to the employer’s problem (a vacancy on their team), and that you are the best person for the role.

14. What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

15. How was your attendance in your last job?

  • Be honest when answering this question as the interviewer may check references.
  • Emphasize that you understand the importance of starting your shift on time.

Questions to ask at the end of the interview

16. Questions to ask in a Waffle House Interview?

Tip! Don’t be afraid to ask questions during the interview. Asking questions is important because it builds rapport between you and the interviewer.

  • What do you like best about working here?
  • How would you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How would you measure my success and what could I do to succeed in your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

Waffle House drug test policy?

  • The Waffle House reserves the right to perform drug tests on their employees as seen in their policy.

What to wear to a Waffle House interview?

  • If you are interviewing for an entry-level position then dress business casually.  Be sure to wear your hair back if you have long hair as you want to look like someone who can serve food.
  • If you are interviewing for a management position then dress formally.

See Also