A Wagamama Front of House Team Member greets customers, explains menu items, and takes orders from customers.
Here you will find Wagamama Front of House Team Member Interview Questions and Answers.
Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.
Wagamama Front of House Team Member Job Interview Questions
Why do you want to be a team member?
- I would like a job that keeps me active.
- I enjoy meeting new people.
- I love the product and will enjoy telling customers about the menu items.
How would you deal with an upset customer?
- I would make sure the customer feels listened to.
- I would apologize to the customer and see what I can do to fix the problem.
- I would make note of the customer and tell my manager.
- Finally, tell the interviewer that you understand the importance of keeping a customer happy, as an unhappy customer may never return.
Why should I hire you?
For this question reread the job description and find key skills they are looking for and restate that you have those skills. Here are some skills they are looking for:
- Being a front-of-house team member means being the person who brings our restaurant to life. It means being on the move in a busy environment, making every customer feel welcome. (skill required: interpersonal skills)
- Being the one who tells the Wagamama story, explains our Japanese-inspired menu, and helps to make every customer feel welcome (skill required: communication, and a quick learner)
- We’re looking for people who love being part of a fast-moving team (skill required: works well under pressure)
So when asked this question say
- I have strong interpersonal skills which will help me make the customer feel welcome.
- I will not have an issue explaining the menu to customers as I am a quick learner.
- I work well under pressure and will not have any issues working in a fast-moving team.
Questions to ask on a Wagamama Front of House Team Member Interview?
- What type of advancement can top-performing employees receive?
- What are the skills you look for in successful team members?
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