Wagamama Interview Questions

Congratulations on getting a Wagamama Interview.

We can all agree interviews are stressful and competition is fierce.

However, with a small bit of preparation, you can ace the Wagamama Job Interview.

Here you will find how to answer frequently asked Wagamama Interview Questions and Answers.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Wagamama Interview Questions and Answers

1. Can you tell us about yourself?

• Talk about your hobbies, previous work experience, and education. Keep your answer brief and to the point.

2. What can you tell us about Wagamamas?

• Wagamama offers fresh Japanese-inspired food, featuring a wide variety of noodle and rice dishes, as well as salads, side dishes, desserts, freshly squeezed juices, hot drinks, wine, sake, and Asian beers.
• The first restaurant was opened in 1992 in London.
• As of 2023, there are franchised restaurants in 22 different countries across Europe and the Middle East.
• Wagamama is Japanese for ‘naughty child’.

3. Why do you want to work for Wagamama?

• State that you love both the product and the service you receive from Wagamama’s, and because of this, you would take pride in representing them.
• Mention you would like a job that keeps you active.

4. What is your greatest weakness?

5. What is your greatest strength?

• I am a quick learner (this is a great answer because they will have to spend less time training you)
• I work well under pressure (this is a great answer because all restaurants have their rush hour and you need to stay focused during this time)

6. How would you deal with an upset customer?

• I would find out what is wrong with the customer. If it was the product I would offer to replace it (mention you would check with your manager first) it is important to keep the customer happy as an unhappy customer will never return.
• I would also not let the customer upset me and make sure the next customer is treated in a friendly manner.

7. How would you define excellent customer service?

• The customer is not waiting long for their order.
• Customers receive friendly service.
• The restaurant is clean both inside and outside.
• The product is made to order.

8. Where do you see yourself in five years?

1. This question is designed to see if you have goals but, more importantly, to see if you are a good fit. For example, suppose you can see yourself as a chef or as a restaurant manager.
2. Alternatively, have a look at other Wagamama jobs and see if you can find a job you can see yourself doing in five years.

9. Why should I hire you?

For this question, you want to reread the job description and find out why you are a good fit. Suppose I was interviewing for a front-of-the-house team member. Here are the skills I found they are looking for

• Being a Wagamama front-of-the-house team member means being on the move in a busy environment (skill: works well under pressure).
• Making every customer feel welcome (skill: communication skills).
• If you’re ambitious, keen to learn, and eager to fulfill your potential, you’ll fit right in (skill: quick learner)

So when asked why should I hire you state

• Say you work well under pressure and will thrive in a busy environment.
• State you have great communication skills and will make every customer feel welcome.
• Finally say you are a quick learner and do not have any issues learning the Wagamama products.

10. What motivates you?

11. How did you find this job?

• A great answer to this question is you have been actively searching the jobs on Wagamama’s website as you always wanted to work here.

12. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

13. If you could be one animal what would it be?

Possible Answers are

• Dogs show loyalty.
• Ants are hard workers and team players.
• Dolphins are smart.
• Elephants are strong.
• Gorilla is gentle but powerful, a good parent, and a good leader.

14. How do you feel about standing for long periods?

• Most restaurant jobs will require you to work on your feet for long periods. If possible, let the interviewer know that you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

Previous Work Experience

15. Why is there a gap in your CV?

• The best approach when answering this question is to be honest because being truthful about your situation gives the employer a sense of your integrity and confidence.

16. Why did you leave your last job?

17. What did you like most about your current or last job?

• Unfortunately, this could be a trick question where they ask about things you didn’t like in your previous job.
• The best answer is to say that you enjoyed everything about your last job; however, you feel that you have learned all you could in that role and are now looking for new challenges.

18. How was your attendance at your last job?

• Be honest when answering this question as the interviewer may check references.
• Emphasize that you understand the importance of starting your shift on time.

Questions to Ask at the End of the End of the Interview

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

Other:

• Wagamama Front of House Team Member Interview Questions
• Interview Tips
• General Interview Questions