Walgreens Customer Service Associate Interview

Walgreens Customer Service Associate Interview

Walgreens Customer Service Associate Interview

Tell us about your previous work history? 

  • Related experience includes working with customers, using a point of sale system or stocking shelves.
  • If this is your first job tell them you have been focusing on school and now you are anxious to prove yourself in the workforce.

Why should I hire you? 

  • Say you have excellent communication skills and will work well with the customer.
  • You are a quick learner and will not have any issue learning the point of sale system.
  • Say you work well under pressure.

How would you respond if a customer could not find a particular item in the store?

  • State you would find it for them and not just point them in a general direction.

What caused you to miss a shift in your last job? 

  • Everyone misses work sometimes.  Be sure to say you always found someone to cover your shift.

Do you have a criminal record? 

  • You need to tell the truth.

What would you do if you saw a coworker taking money from the cash register? 

  • State you would tell your manager.

How did you hear about the position? 

  • If you know anyone who works at Walgreens, mention their name assuming they will give you a good reference.

What are your salary requirements? 

  • Research online for salary ranges.
  • You can always flip the question and ask what is the salary range.

If you could be one animal what would it be? 

  • Pick an animal that is intelligent, loyal, and quick on their feet.

Questions to ask on a Walgreens Customer Service Associate Interview?

  • What type of advancement can top performing customer service associates receive?
  • What are characteristics of great customer service associates?
  • What type of training will I receive?

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