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Wyndham Hotels Interview Questions

Interviews

Wyndham Hotels Interview Questions
Wyndham Hotels Interview Questions

Congratulations on getting a Wyndham Hotels Interview.

The hotel chain is located in the United States, Canada, Mexico, Colombia, Ecuador, Turkey, Germany, UK, and the Caribbean.

Below you will find frequently asked Wyndham Hotels Interview Questions and Answers

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Wyndham Hotels Interview Questions and Answers

Can you tell us about your resume?

  • Find the qualifications they are looking for in the job description, and then match those qualifications to your own. What they want to hear is how your previous work experience matches the experience of the job you are interviewing for.

Why do you want to work for Wyndham Hotels and Resorts?

  • State why you think it is better than the competition. Have a look at Yelp and find positive reviews and mention those reviews in the interview.
  • If you are applying for a position that deals with customers’ state you are a good communicator and will enjoy making customers feel at home.

What can you tell us about Wyndham Hotels and Resorts?

  • The parent company is Wyndham Hotels Group which also owns hotels such as Days Inn, Super 8, Howard Johnson, and the Travelodge.
  • The hotel is an upscale, full-service brand with properties located in key vacation and business destinations across the world.
  • They offer weddings.

How would you deal with an upset customer?

Bill Hogg of mycustomer.com says customer complaints are worth their weight in gold and you should make use of them to make the business better. Be sure to tell the interviewer you would make note of any complaints you receive and share that list with the manager, and see what could be done to constantly enhance the customer’s experience.

Say you would deal with an upset customer in the following steps

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

What would your previous boss say about you?

My previous boss would say I am

  • A team player
  • Someone who works well under pressure
  • A strong communicator
  • Punctual

What is your greatest strength?

  • The best way to respond to this question is to describe the skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

What is your greatest weakness?

  • It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
  • When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

What are your salary expectations?

  • This is a stressful question because if you ask for too much, you will not get the job, and if you ask for too little, they will happily underpay you.
  • Be sure to research salary expectations for your role before you go into the interview. There are plenty of sites that discuss salary ranges.
  • Ask about the salary range if you don’t know what to say.  You can then counter with the high end of the range.
  • Note most entry-level jobs will pay minimum wage.

Do you have any questions for us?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

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