Advance Auto Parts Interview Questions

If you are looking for Advance Auto Parts Interview Questions you have come to the right place.

We all know interviews are stressful and completion is intense.

However with a small amount of preparation you ace the interview.

Here we will discuss Advance Auto Parts Interview Questions

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Advance Auto Parts Interview Questions and Answers

1. Can you tell us about yourself?

• It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work at Advance Auto Parts?

Possible Answers are

• State you love the automotive industry and working with customers and feel a job at Advance Auto Part will allow you to do both.
• Mention why you think Advance Auto Parts is better than its competitors.
• State you would like a job that keeps you active.

3. Why should we hire you?

• Look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to show that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

4. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Company Information

5. What can you tell us about Advance Auto Parts?

• Advance Auto Parts is an automotive aftermarket parts manufacturer.
• Advance Auto Parts serves both the automotive professional and the DIY market.
• The company operates in both U.S. and Canadian Markets.
• Advance Auto Parts sells brand-name parts and private-label automotive replacement parts, accessories, batteries, and maintenance items for domestic and imported cars, vans, sport utility vehicles, and trucks
• The head office is in Raleigh North Carolina.

Customer Interview Questions

6. How would you deal with an upset customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.
• Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

7. How would you define excellent customer service?

• The staff is friendly and always willing to help the customer find what he or she needs.
• Customers are not waiting in line for long periods at checkout.
• The store display is well-kept and presented with adequate inventory.

8. Can you tell us about a time you went above and beyond for a customer?

• Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
• Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Additional Interview Questions

9. Have you ever worked in sales?

• If you have worked in sales now is the time to mention it but tell the interviewer you feel you have strong communication skills which will allow you to work well with the customer.

10. How was your attendance at your last job?

• Be honest when answering this question as the interviewer may check references.
• Emphasize that you understand the importance of starting your shift on time.

11. Why did you leave your last job?

12. How do you feel about standing on your feet for long periods of the day?

• Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

13. What motivates you?

14. If you could be one animal what would it be?

Possible Answers are

• Dogs show loyalty.
• Ants are hard workers and team players.
• Dolphins are smart.
• Elephants are strong.
• Gorilla is gentle but powerful, a good parent, and a good leader.

Questions to ask at the end of the interview

15. Do you have any questions for us?

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

Auto Parts Interview Questions

What is a radiator?

• The radiator cools the engine (keeps it from overheating).

What is an alternator?

• The alternator is a generator whose purpose is to distribute electricity to the car and recharge the battery. The battery is used to start the car but things like the radio and power the electrical windows are powered by the alternator.

What is an Axle?

• An axle is a rod or shaft that connects a pair of wheels to propel them and retain the position of the wheels to one another.

What is a transmission?

• A transmission changes gears depending on car speed and acceleration so that the engine’s RPM or “revolutions per minute” are kept appropriately low.

What is a catalytic converter?

• A catalytic converter is a device in a vehicle’s exhaust system that converts toxic pollutants into less harmful gases.

See Also

• 101 Great Answers to the Toughest Interview Questions (affiliate)
• The Interview Checklist
• General Interview Q&A
• The Behavioral Interview
• Interview Tips
• Search for Jobs