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Bank of America Interview Questions

Interviews

Bank of America Interview Questions
Bank of America Interview

If you are looking for Bank of America Interview Questions you have come to the right place.

However, we all know that interviews are stressful and competition is fierce!

But with a little bit of preparation, you can ace the Bank of America Interview.

Here you will find a step-by-step guide on how to successfully interview at Bank of America.

We will discuss the Bank of America Interview Process, how to prepare for the interview, advice on how to successfully answer interview questions, and finally, review great interview tips. 

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

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Bank of America Interview Questions and Answers

Can you tell me about yourself?

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

Why do you want to work for Bank of America?

  • Say you would like a career in banking and feel you could learn a lot by working at a Fortune 100 company. Mention you are impressed that B of A was considered Fortune 100 Best Companies to Work For, and Fortune World’s Most Admired Companies
  • If possible tell the interviewer that the position you are applying for aligns with your long-term career goals. For example, if you want to become a project manager at a bank and you are interviewing for a business analyst (BA) position, then state how a career as a BA will help you become a project manager.
  • Try to ask yourself why is BofA better than its competitors.

What is your greatest strength?

  • The best way to respond to this question is to describe the skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

What is your greatest weakness?

  • It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
  • When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

Where do you see yourself in five years?

  • It’s best to state you want a career in the banking industry as they want to see if you are a good fit for the job.
  • Have a look at other Bank of America jobs and find a position you can see yourself doing in five years. For example, if you are applying for the position of quality assurance tester maybe you can find a quality assurance manager.

Company Information

What can you tell us about Bank of America?

Here is the deal:

You are wondering why I am asking this question after making you take the quiz.

But I can’t emphasize enough that not knowing the company is the single biggest interview mistake you can make!

About Bank of America

  • The headquarters are in Charlotte North Carolina.
  • Bank of America started the first national credit card program called BankAmericard (now known as Visa).
  • There are 4,700 retail financial centers and 16,000 ATMs.
  • Bank of America acquired Merrill Lynch in 2008.
  • The bank’s eight lines of business are retail, preferred and small business, Merril Lynch Wealth Management, Business Banking, Global Commercial Banking, and Global Corporate and Investment Banking.
  • Think you know a lot about Bank of America?  Take our interview preparation quiz and see how well you do.

Who is Bank of America’s competitors?

  • Its competitors are JPMorgan Chase, Wells Fargo, and Citigroup.

Additional Interview Questions

What motivates you?

Employers ask this question because they want to see your resiliency, and determination in how you’ll handle challenges and setbacks.  

Do Say!

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things.
  • Coming up with creative ideas to improve something, or make something new.
  • Working well as part of a team.
  • Finding a way to solve a problem, or overcome a challenge.

Don’t Say!

  • Money is your motivator. The only exception is if you are in sales
  • Employee Discounts.

Why is there a gap in your resume?

  • The best approach when answering this question is to be honest because being truthful about your situation gives the employer a sense of your integrity and confidence.

How did you find this job?

  • Interviewers ask this question because they want to hire someone specific in their job hunt.
  • Employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website and that you are happy to get the interview.
  • Note you have to be honest when answering this question as they may already know how you applied for this position.

Why did you leave your last job?

Interviewers ask this question for the following reasons.

  • Did you leave for a good reason?
  • Did you leave voluntarily?
  • Did you leave on good terms?
  • What are your work values?

Here is a sample response

“I enjoyed my last job at Company XYZ, however, I felt growth was minimal and I was no longer learning. I want to explore new challenges”.

How would your previous boss describe you?

Stating your boss would describe you with any of the characteristics below is a great way to answer this question. 

  • My boss would describe me as motivated, enthusiastic, respectful, curious, presentable, happy, honest, polite, smart, ambitious, high energy, hospitable, and conscientious.

Questions to ask at the end of the interview

Do you have any questions for us?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

Bank of America Interview Process

The Bank of America Interview Process states they use competency-based interviews to measure key aptitudes, attributes, and values that an individual must demonstrate to be successful in the job.

Bank of America Teller Interview Questions

The next set of questions is specific Bank of America Tell Interview Questions.

Why do you want to be a bank teller?

Possible answers are

  • Say you would like a job that keeps you active.
  • Mention you feel you have strong communication skills which will allow you to work well with customers.
  • State you would like to grow your career in banking and feel BofA is a great place to do it.

Why should we hire you as a bank teller?

State any related work experience you have such as working in a bank, in customer service, or in sales. Then state how that related work experience applies to being a teller.

For example, in my last job, I worked as a CSR at a major telecommunications company. In this position, I answered customer’s billing questions on their mobile plans. While answering questions I was able to recommend plan upgrades for their devices. During this time I gained valuable customer service and sales skills. I feel I can apply these skills if offered the teller position.

How would you deal with an irate customer?

  1. Listen and let the customer vent.
  2. Show the customer you care.
  3. Don’t blame the customer or the company.
  4. Try to solve the problem or find someone who can.
  5. Don’t make promises you can’t keep.
  6. Finally, it is important not to take it personally.  If you get upset you will take it on future customers.

How do you feel about standing for long periods?

  • Most teller jobs will require you to work on your feet for long periods. If possible tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with a low heel, maintain good posture, and stay hydrated.

What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

Bank of America Interview Tips

  • Leave early and allow travel time. Arrive 5-10 minutes early (don’t arrive too early, if you do kill time in the local cafe or lobby).
  • Turn off your phone.
  • Bring at least three copies of your resume.
  • Don’t speak too fast as you will sound nervous or too slow as you will sound boring.
  • Make good eye contact throughout the interview and have good posture.
  • Do as much research as you can on the company.

How do I Prepare for a Bank of America Interview?

  • Learn as much as possible about the company and ask why you want to work there.  Why would you rather work at BofA than at any other bank?
  • Review potential interview questions and think about how you will answer them from your personal experience.  For example, tell me about when your responsibilities go a little overwhelming.  What did you do?
  • Think about where you see yourself in the future.  BofA will prefer to hire people whose career goals align with the banking industry. Tip Have a look at other jobs at BofA and see where you can see yourself in five years. 
  • Make sure you know where you are going and how long it takes to get there. Go online and work out the easiest way to get there, then be sure to add on extra time so you are on time. The last thing you want is to arrive late.

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