Big Y Interview Questions

If you are looking for Big Y Interview Questions you have come to the right place.

Big Y is a family-owned supermarket located in Massachusetts and Connecticut.

Here we will discuss Big Y Interview Questions and Answers.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Big Y Interview Questions and Answers

1. What experience do you have?

• If possible discuss any previous work experience you have working retail, working with customers, managing inventory, or any tasks you would perform at a supermarket.
• If you don’t have any experience state you have been focusing on school and now you are anxious to prove yourself in the workforce.

2. Why do you want to work at Big Y?

• Mention you have strong communication skills which will help you work well with customers and other team members.
• State you would like a job that keeps you active.
• Say you would be proud to work for an independent grocery store.

3. What should Big Y hire you?

Possible answers are

• Mention any related work experience and how your previous work experience will benefit Big Y.
• State you work well under pressure.
• Say that you can perform tasks quickly and accurately.
• State that you are a quick learner.

4. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

5. Why did you leave your last job?

Interviewers ask this question for the following reasons.

• Did you leave for a good reason?
• Did you leave voluntarily?
• Did you leave on good terms?
• What are your work values?

Here is a sample response

“I enjoyed my last job at Company XYZ, however, I felt growth was minimal and I was no longer learning. I want to explore new challenges”.

Big Y Company Information

6. What can you tell us about Big Y?

• Big Y is a family-owned independent grocery store located throughout Massusettes and Connecticut.
• Big Y operates Big Y Express Gas Stations & Convenience Stores.
• Table and Vine is a specialty liquor and wine store that is operated inside the supermarket and has 1 standalone store.
• Mypicks is Big Y’s online ordering site.

Big Y Customer Service Interview Questions

7. How do you define excellent customer service?

• The staff is friendly and always willing to help the customer find what he or she needs.
• Customers are not waiting in line for long periods at checkout.
• The store display is well-kept and presented with adequate inventory.

8. Why is customer service so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

9. How would you deal with an upset customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.
• Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

Additional Interview Questions

10. How do you feel about standing for long periods?

• Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

11. Why is there a gap in your resume?

• The best approach when answering this question is to be honest because being truthful about your situation gives the employer a sense of your integrity and confidence.

12. What motivates you?

13. How did you find this job?

• Interviewers ask this question because they want to hire someone specific in their job hunt.
• Employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website and are happy to get the interview.
• Note you have to be honest when answering this question as they may already know how you applied for this position.

14. What are your salary expectations?

• This is a stressful question because if you ask for too much, you will not get the job, and if you ask for too little, they will happily underpay you.
• Be sure to research salary expectations for your role before you go into the interview. There are plenty of sites that discuss salary ranges.
• Ask about the salary range if you don’t know what to say.  You can then counter with the high end of the range.
• Note most entry-level jobs will pay minimum wage.

Questions to ask at the end of the Interview

15. Do you have any questions for us?

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

See Also

• 101 Great Answers to the Toughest Interview Questions (affiliate)
• The Interview Checklist
• General Interview Q&A
• The Behavioral Interview
• Interview Tips
• Search for Jobs